MailEnable Enterprise Guide
Configuration of Email Clients / MAPI Configuration
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    MAPI Configuration
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    MailEnable provides Microsoft Outlook tightly coupled connectivity to MailEnable. The MailEnable Connector for Microsoft Outlook provides message store (messages, calendar, contacts and tasks), global address book, transport, public folders and free and busy integration for Microsoft Outlook. Specifically, Outlook users have seamless integration between Outlook folders, messages, calendar, contacts and tasks and the MailEnable message store.

    The connector receives real time updates from MailEnable, at a property level. Specifically, if a user updates the details of a contact in webmail, any connected Outlook users will see the contact details update in Outlook in real time.

    The connector provides a single integrated solution for integrated messaging/scheduling/addressbook within the Outlook client, providing a comparable experience to the level of integration experienced by Microsoft Exchange end users.

    The connector also supports delegate access to other mailboxes, meaning that users can share mailboxes, folders, contacts etc to other Outlook and webmail users.

    This also provides the massive benefit of allowing MailEnable to tightly integrate with applications that currently interface with the Outlook client. As specific examples, desktop phone synchronization and contact management software that integrate with Microsoft Outlook will in interact in real time with MailEnable.


    Download and install the client software from the MailEnable web site. Once the client software has been installed, an Outlook profile will need to be either created or updated to allow you to access the MailEnable server.

    The following instructions are available for creating a new Outlook Profile for connecting to the server.

    1. Either from within Outlook or from the Windows control panel, launch the wizard for creating a new profile
    2. In the Add New E-Mail Account window, check the box to Manually configure server settings or additional server types and click Next. A list of e-mail services should be listed containing Internet E-mail, Microsoft Exchange and Other. You should select the Other option, and from the list, select the MailEnable Server list item.
    3. You can now configure the settings for connecting and accessing the MailEnable server. These follow below:
      1. In the Server Address, specify the host name or IP address of the mail server.
      2. For the Account Name, you should supply the login in the form of Mailbox@Postoffice.
      3. Enter the corresponding password for the above login
      4. Enter your friendly name - typically first name followed by surname
      5. Email address: Enter the primary email address for the login you have specified
      6. For the account description, you can enter a name that will allow you to identify the mailbox in Outlook - e.g.: your mailbox name
      7. An Advanced check box is available to allow you to configure some additional settings. In particular, the Mailbox field on the Mailbox tab allows you to optionally specify another users mailbox to open (so you may access the resources of their mailbox while logged in with your own credentials). Under normal configuration, you could leave this field blank or the mailbox name associated with your own login.

    Having configured the above, you can click OK and Outlook will configure the profile for access and allow you to login.


    • If you have problems logging in, you should ensure that the server/postoffice has licenses for Outlook/MAPI connectivity.
    • Without additional licensing, MailEnable Enterprise will only allow you to access 20 of the mailboxes. MailEnable Enterprise Premium allows any mailbox to connect using the connector.