Search found 9027 matches

by MailEnable-Ian
Wed Feb 26, 2020 5:48 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: ME Licensing Server went down again
Replies: 1
Views: 33

Re: ME Licensing Server went down again

Hi, We apologize for the inconvenience. When the license server goes offline it does not cause license validation issues as there is a long grace period. The problem was that it did not go offline but was returning an incorrect license result due to a failure that was being handled, rather than just...
by MailEnable-Ian
Mon Feb 24, 2020 10:56 pm
Forum: MailEnable Professional Edition
Topic: Cannot create folders in webmail
Replies: 1
Views: 135

Re: Cannot create folders in webmail

Hi,

Try and access web mail locally on the server to see if exhibits the same behavior. If not then you may have firewall causing problems with the requests to the server.
by MailEnable-Ian
Thu Feb 20, 2020 11:46 pm
Forum: MailEnable Professional Edition
Topic: WEB mail selection of messages
Replies: 5
Views: 1005

Re: WEB mail selection of messages

Hi,

Thanks I have raised an issue for this in our register to be reviewed by the developers.
by MailEnable-Ian
Thu Feb 20, 2020 10:45 pm
Forum: MailEnable Standard Edition
Topic: block sending to a specific domain
Replies: 1
Views: 205

Re: block sending to a specific domain

Hi,

You need to upgrade to Professional or Enterprise editions to have the ability to create filters.
by MailEnable-Ian
Thu Feb 20, 2020 10:43 pm
Forum: MailEnable Standard Edition
Topic: cannot send any emails to gmail
Replies: 3
Views: 4107

Re: cannot send any emails to gmail

Hi, Your IP address is blacklisted. Please see: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a108.60.201.34&run=toolpage This would be a contributor as to why Gmail is rejecting your messages. You need to navigate to the blacklist provider website to gain more information why your I addres...
by MailEnable-Ian
Wed Feb 19, 2020 12:47 am
Forum: MailEnable Enterprise Edition
Topic: Import multi-vcf file to contacts
Replies: 2
Views: 557

Re: Import multi-vcf file to contacts

Hi,

Perhaps try and convert the .VCF file to .CSV using the steps in this link:

https://hostpapasupport.com/convert-vcf-files-csv-email-contacts/
by MailEnable-Ian
Wed Feb 19, 2020 12:43 am
Forum: Error Reports and Issues
Topic: BCC field is not processed with new message in webmail
Replies: 1
Views: 530

Re: BCC field is not processed with new message in webmail

Hi,

What version number of MailEnable are you running? I tested this in version 10.29 and did not have any issues sending to a BCC address in web mail.
by MailEnable-Ian
Mon Feb 17, 2020 11:48 pm
Forum: MailEnable Standard Edition
Topic: [SOLVED] SMTP INBOUND PROBLEM
Replies: 3
Views: 319

Re: SMTP INBOUND PROBLEM

Hi,

Problem is most likely your firewall. I am unable to telnet to mail.diciwall.net on port 25 and establish a connection to the MailEnable SMTP service. Therefore would explain why you are unable to receive inbound mail.
by MailEnable-Ian
Sun Feb 16, 2020 10:31 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 1
Views: 792

Re: Sync on Mobile works only randomly

Hi, The best way forward here would be to lodge a support ticket and provide the device/mailbox ActiveSync log files to be analysed in more detail by a MailEnable technician. To enable the ActiveSync server side log files please review the following article: https://www.mailenable.com/kb/content/art...
by MailEnable-Ian
Fri Feb 14, 2020 3:27 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Webmail shows mail that Outlook does not
Replies: 5
Views: 1793

Re: Webmail shows mail that Outlook does not

Hi,

Did you perform a "Reset folder from Server" after the upgrade? You can do this by selecting the option "Reset folder from server" within the MAPI toolbar. Yes the beta is fine and is a release candidate.
by MailEnable-Ian
Fri Feb 14, 2020 3:26 am
Forum: MailEnable Professional Edition
Topic: WEB mail selection of messages
Replies: 5
Views: 1005

Re: WEB mail selection of messages

Hi,

Yes works in Firefox as well. Are you using the default skin? Also did you update the web mail components when upgraded to version 10.29?
by MailEnable-Ian
Thu Feb 13, 2020 12:01 am
Forum: Error Reports and Issues
Topic: Has X-Priority header
Replies: 2
Views: 594

Re: Has X-Priority header

Hi, Does this only occur when your sending to a specific mail server? The score values indicate that the remote mail server is running SpamAssassin checks. SpamAssassin scores the email based on various checks and then classifies the email as being spam or not spam. How did you send the email to the...
by MailEnable-Ian
Wed Feb 12, 2020 3:11 am
Forum: Error Reports and Issues
Topic: Email Images Not Printing
Replies: 1
Views: 248

Re: Email Images Not Printing

Hi,

Please download 10.30 from our beta page as it contains the fix you require.
by MailEnable-Ian
Wed Feb 12, 2020 12:23 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: counting number or Connector accounts
Replies: 1
Views: 1664

Re: counting number or Connector accounts

Hi, Under the "Messaging Manager" properties node navigate to the "Licensing" tab. It will report how many MAPI licenses are consumed and option to reclaim unused licenses. Screenshot below. Please note that the MAPI Connector is a plugin only for Outlook desktop Windows machines. The licenses do no...
by MailEnable-Ian
Tue Feb 11, 2020 11:46 pm
Forum: Error Reports and Issues
Topic: ClamAV times out
Replies: 7
Views: 2782

Re: ClamAV times out

Hi,

The errors seem to indicate that the file is being locked by anther process and not able to be removed. Do you have another Antivirus program running on the server with resident AV scanning enabled? If so you need to exclude the "MailEnable" folder.