Search found 9 matches

by umutm
Tue Dec 11, 2018 8:39 pm
Forum: MailEnable Developers
Topic: We want to create a Track Message API (need your feedback)
Replies: 2
Views: 32186

We want to create a Track Message API (need your feedback)

Hi, We want to create an API for the Track Message feature so that our teammates can query the logs without logging in to the server. I believe that such a tool can help others too. Although I have guesses, can I ask to MailEnable team "how does Track Message exactly work to get the logs" so that we...
by umutm
Tue Dec 11, 2018 2:38 am
Forum: MailEnable Standard Edition
Topic: Failed messages are not removed from queue
Replies: 2
Views: 9690

Re: Failed messages are not removed from queue

Hi Ian,

The functionality now became clearer for me and thanks very much for the help.

As a feedback, it can be only me but, the UI makes it feel like any message that is in the queue will be auto-removed after message lifetime.
by umutm
Mon Dec 10, 2018 6:23 pm
Forum: MailEnable Standard Edition
Topic: Failed messages are not removed from queue
Replies: 2
Views: 9690

Failed messages are not removed from queue

Hi, This used to work as expected but seems to be failing for some reason since a while. I have also now upgraded to the latest version hoping that this will fix, but it didn't. We have messages that are retried multiple times but not removed. Our retry settings are as attached and I'm sharing the d...
by umutm
Mon Apr 18, 2016 12:07 pm
Forum: MailEnable Standard Edition
Topic: Is custom Message-Id possible?
Replies: 0
Views: 8951

Is custom Message-Id possible?

MailEnable seems to use to server-name of the sender for the Message-Id header.

Is it possible to change this behavior (without changing the name of the sender server's name)?

Thanks very much.
by umutm
Mon Nov 23, 2015 8:51 pm
Forum: MailEnable Standard Edition
Topic: SMTP-IN exists but not SMTP-OUT in logs
Replies: 6
Views: 10338

Re: SMTP-IN exists but not SMTP-OUT in logs

Thanks very much for all the updates. After that day, I have enabled all the logs and messages can be traced. Yet, today, we have again experienced a non-delivery issue. When I traced the message, I see: Trace: Tracing message with Message ID [E5CB1A3EF3C5443AA52E766DD5B0917D.MAI] from the SMTP Inbo...
by umutm
Mon Nov 09, 2015 8:31 pm
Forum: MailEnable Standard Edition
Topic: SMTP-IN exists but not SMTP-OUT in logs
Replies: 6
Views: 10338

Re: SMTP-IN exists but not SMTP-OUT in logs

Hi Ian,

As an addition, we didn't have the MTA logs active which I believe makes it impossible to track why QUIT command didn't exist.
by umutm
Mon Nov 09, 2015 8:26 pm
Forum: MailEnable Standard Edition
Topic: SMTP-IN exists but not SMTP-OUT in logs
Replies: 6
Views: 10338

Re: SMTP-IN exists but not SMTP-OUT in logs

Ian,

Thanks very much for teh update.

I didn't know this trace option. It deserves a better spot in the application :).

The logs don't have the QUIT command but only the SMTP-INs. What does this exactly mean?

Thanks.
by umutm
Mon Nov 09, 2015 3:21 am
Forum: MailEnable Standard Edition
Topic: SMTP-IN exists but not SMTP-OUT in logs
Replies: 6
Views: 10338

SMTP-IN exists but not SMTP-OUT in logs

Hi, Once of the e-mails I was trying to send didn't reach. I have checked the SMTP logs after that and saw that the "SMTP-IN" entry exists but there is no SMTP-OUT (which successful deliveries shall have). Also checked the badmail and SMTP outbound queue but it is not there either. It simply disappe...