Search found 9048 matches

by MailEnable-Ian
Thu Mar 12, 2020 2:34 am
Forum: MailEnable Enterprise Edition
Topic: Delete unread email older than X days
Replies: 2
Views: 1700

Re: Delete unread email older than X days

Hi,

https://www.mailenable.com/documentation/10.0/Enterprise/Postoffice_-_Agents.html
https://www.mailenable.com/documentation/10.0/Enterprise/Postoffice%20Mailbox%20Clean-Up%20Agent%20settings.html
by MailEnable-Ian
Thu Mar 05, 2020 11:17 pm
Forum: MailEnable Enterprise Edition
Topic: Attachment with period filtered
Replies: 2
Views: 1593

Re: Attachment with period filtered

Hi, There are no default filters in MailEnable that remove attachments from emails. You need to create them manually and they are executed by the MTA agent when messages are routed to their destinations queues. Sounds like the issue is more IMAP or POP. We would need access to the messages to check ...
by MailEnable-Ian
Thu Mar 05, 2020 11:13 pm
Forum: MailEnable Enterprise Edition
Topic: IMAP doesn't sync
Replies: 1
Views: 1968

Re: IMAP doesn't sync

Hi,

What version of MailEnable Enterprise do you have installed?
by MailEnable-Ian
Thu Mar 05, 2020 11:12 pm
Forum: MailEnable Enterprise Edition
Topic: delay in receiving e-mail
Replies: 1
Views: 1308

Re: delay in receiving e-mail

Hi,

Review this article to see if greylisting is the cause of the delays: https://www.mailenable.com/kb/content/article.asp?ID=ME020631
by MailEnable-Ian
Thu Mar 05, 2020 11:09 pm
Forum: MailEnable Professional Edition
Topic: Cannot create folders in webmail
Replies: 3
Views: 4828

Re: Cannot create folders in webmail

Hi,

Best way forward would be to lodge a support ticket via our support form below and provide access to the server so that a MailEnable technician can check in more detail.

https://www.mailenable.com/support/step1.asp
by MailEnable-Ian
Wed Mar 04, 2020 12:06 am
Forum: MailEnable Standard Edition
Topic: I don't see mewebmail
Replies: 2
Views: 4097

Re: I don't see mewebmail

Hi, I just install Mailenable standard and I don't have mewebmail under services and connectors in the MMC or in IIS. When you install MailEnable it will create a website named "MailEnable Webmail" within IIS and add a local binding named "mewebmail.localhost" under the website which is bound to the...
by MailEnable-Ian
Wed Feb 26, 2020 5:48 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: ME Licensing Server went down again
Replies: 2
Views: 7882

Re: ME Licensing Server went down again

Hi, We apologize for the inconvenience. When the license server goes offline it does not cause license validation issues as there is a long grace period. The problem was that it did not go offline but was returning an incorrect license result due to a failure that was being handled, rather than just...
by MailEnable-Ian
Mon Feb 24, 2020 10:56 pm
Forum: MailEnable Professional Edition
Topic: Cannot create folders in webmail
Replies: 3
Views: 4828

Re: Cannot create folders in webmail

Hi,

Try and access web mail locally on the server to see if exhibits the same behavior. If not then you may have firewall causing problems with the requests to the server.
by MailEnable-Ian
Thu Feb 20, 2020 11:46 pm
Forum: MailEnable Professional Edition
Topic: WEB mail selection of messages
Replies: 5
Views: 5067

Re: WEB mail selection of messages

Hi,

Thanks I have raised an issue for this in our register to be reviewed by the developers.
by MailEnable-Ian
Thu Feb 20, 2020 10:45 pm
Forum: MailEnable Standard Edition
Topic: block sending to a specific domain
Replies: 1
Views: 2181

Re: block sending to a specific domain

Hi,

You need to upgrade to Professional or Enterprise editions to have the ability to create filters.
by MailEnable-Ian
Thu Feb 20, 2020 10:43 pm
Forum: MailEnable Standard Edition
Topic: cannot send any emails to gmail
Replies: 3
Views: 6134

Re: cannot send any emails to gmail

Hi, Your IP address is blacklisted. Please see: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a108.60.201.34&run=toolpage This would be a contributor as to why Gmail is rejecting your messages. You need to navigate to the blacklist provider website to gain more information why your I addres...
by MailEnable-Ian
Wed Feb 19, 2020 12:47 am
Forum: MailEnable Enterprise Edition
Topic: Import multi-vcf file to contacts
Replies: 2
Views: 3949

Re: Import multi-vcf file to contacts

Hi,

Perhaps try and convert the .VCF file to .CSV using the steps in this link:

https://hostpapasupport.com/convert-vcf-files-csv-email-contacts/
by MailEnable-Ian
Wed Feb 19, 2020 12:43 am
Forum: Error Reports and Issues
Topic: BCC field is not processed with new message in webmail
Replies: 1
Views: 4551

Re: BCC field is not processed with new message in webmail

Hi,

What version number of MailEnable are you running? I tested this in version 10.29 and did not have any issues sending to a BCC address in web mail.
by MailEnable-Ian
Mon Feb 17, 2020 11:48 pm
Forum: MailEnable Standard Edition
Topic: [SOLVED] SMTP INBOUND PROBLEM
Replies: 3
Views: 2885

Re: SMTP INBOUND PROBLEM

Hi,

Problem is most likely your firewall. I am unable to telnet to mail.diciwall.net on port 25 and establish a connection to the MailEnable SMTP service. Therefore would explain why you are unable to receive inbound mail.
by MailEnable-Ian
Sun Feb 16, 2020 10:31 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 6
Views: 6610

Re: Sync on Mobile works only randomly

Hi, The best way forward here would be to lodge a support ticket and provide the device/mailbox ActiveSync log files to be analysed in more detail by a MailEnable technician. To enable the ActiveSync server side log files please review the following article: https://www.mailenable.com/kb/content/art...