Search found 9736 matches

by MailEnable-Ian
Wed Aug 23, 2006 1:56 am
Forum: MailEnable Enterprise Edition
Topic: Auto pruning of log files?
Replies: 2
Views: 2464

Hi, There is no option within MailEnable that will allow you to do this, however you may want to look into the following thread which explains a way using a utility. You can find the thread here: http://forum.mailenable.com/viewtopic.php?t=4223&highlight=purging Otherwise you will need to write a sc...
by MailEnable-Ian
Wed Aug 23, 2006 1:48 am
Forum: MailEnable Enterprise Edition
Topic: Filters in webmail base default
Replies: 2
Views: 3316

Hi,

No this is not possible when using the default base for webmail. You can only do this using the Enterprise base.

regards,

Ian Margarone
MailEnable Support.
by MailEnable-Ian
Mon Aug 21, 2006 5:50 am
Forum: MailEnable Standard Edition
Topic: email client error in outlook express
Replies: 2
Views: 4528

Hi,

Have you tried telnetting to the ports? Information on how to use telnet can be found in the following KB article: http://www.mailenable.com/kb/viewarticl ... 020207.htm

regards,

Ian Margarone
MailEnable Support.
by MailEnable-Ian
Mon Aug 21, 2006 5:07 am
Forum: MailEnable Enterprise Edition
Topic: Viewing all headers in webmail
Replies: 2
Views: 2964

Hi,

The only way to get the "view headers" button is to click on the envelope icon beside the message in the message list so that the message is opened in a new window which will give you the "view headers" button option.

regards,

Ian Margarone
MailEnable Support.
by MailEnable-Ian
Mon Aug 21, 2006 4:47 am
Forum: MailEnable Professional Edition
Topic: ME 2.0 Webmail problems
Replies: 2
Views: 3198

Hi, 1) in the message list, clicking on a message line a preview is now shown at bottom of the browser window. Cool, but if the message list already fills the browser window, the preview frame becomes invisible! No way to scroll and show it! The only way is to click on message icon and open it separ...
by MailEnable-Ian
Mon Aug 21, 2006 4:39 am
Forum: MailEnable Professional Edition
Topic: I can not open my MMC It Still Error
Replies: 3
Views: 2359

Hi,

The best way to get your error resolved would be to lodge a support ticket with MailEnable and a technician will attend to your call. You can lodge the ticket here: http://www.mailenable.com/support/step1.asp

regards,

Ian Margarone
MailEnable Support.
by MailEnable-Ian
Mon Aug 21, 2006 2:33 am
Forum: MailEnable Professional Edition
Topic: outlook express
Replies: 1
Views: 3072

Hi, What errors are being displayed within the email client? Have you followed the KB article below which explains how to configure your email client when accessing MailEnable POP and SMTP services? You can find the article here: http://www.mailenable.com/kb/viewarticle.asp?&SS=emailclient&File=me02...
by MailEnable-Ian
Mon Aug 21, 2006 2:11 am
Forum: MailEnable Professional Edition
Topic: I can not open my MMC It Still Error
Replies: 3
Views: 2359

Have you tried re-registering the MMC components using the MailEnable meinstaller.exe utility? You can find the utility under the MailEnable BIN folder (MEinstaller.exe).

regards,

Ian Margarone
MailEnable Support.
by MailEnable-Ian
Thu Jul 06, 2006 6:29 am
Forum: MailEnable Professional Edition
Topic: SMTP Properties FROZEN
Replies: 1
Views: 2869

Hi,

The files for the SMTP access control list are:

SMTP-DENY.tab for Denied IP's and SMTP-ACCESS.tab for granted IP's

and the files are located within the MailEnable "Config" folder. Same for the POP access control list files.

regards,

Ian Margarone
MailEnable Support.
by MailEnable-Ian
Thu Jul 06, 2006 6:11 am
Forum: MailEnable Enterprise Edition
Topic: Where does Junk mail go when the filter is on?
Replies: 4
Views: 6466

Hi, Do I need to manually create a Junk email folder for each mailbox? You do not need to create one manually. You need to ensure that the option to "deliver junk-email to Junk-email folder for mailboxes" is enabled for the postoffice under the "feature selection" tab. If the option is disabled then...
by MailEnable-Ian
Wed Jul 05, 2006 7:09 am
Forum: MailEnable Professional Edition
Topic: Getting Question Marks Throughout My Emails
Replies: 9
Views: 10837

Hi,

We are aware of this issue and it will be addressed in upcoming versions of MailEnable. I do not have a set date when the next will be available.

regards,

Ian Margarone,
MailEnable Support.
by MailEnable-Ian
Tue Jul 04, 2006 5:25 am
Forum: MailEnable Professional Edition
Topic: Possible to translate language?
Replies: 3
Views: 5039

Hi, Is it possible to translate language for the webmail if you want it in another language, like Swedish, Danish? Are there any language files? The following KB article will point in the right direction: http://www.mailenable.com/kb/Content/Article.asp?ID=me020165 regards, Ian Margarone MailEnable ...
by MailEnable-Ian
Tue Jul 04, 2006 5:21 am
Forum: MailEnable Professional Edition
Topic: memailfilter.exe -- running 40+ processes ?
Replies: 3
Views: 3068

Hi, The "memailfilter.exe" process is a pickup event enabled by the Plesk control panel. You may see many instances of the process in the task manager depending on how many threads you have set under the MTA agent. If 64 threads has been specified, then 64 instances of the pickup event may appear at...
by MailEnable-Ian
Tue Jul 04, 2006 5:12 am
Forum: MailEnable Standard Edition
Topic: Pop3 Connect for Mailenable Std
Replies: 1
Views: 1940

Hi,

If you are referring to a POP retrieval service for downloading messages of a POP3 server then you will need to purchase MailEnable Professional or Enterprise.

regards,

Ian Margarone
Mailenable Support
by MailEnable-Ian
Tue Jul 04, 2006 5:08 am
Forum: MailEnable Standard Edition
Topic: Trnasfer all MeailEnable Settings and accounts from ME to ME
Replies: 2
Views: 4060

Hi,

This KB article will point you in the right direction: http://www.mailenable.com/kb/viewarticl ... 020073.htm

regards,

Ian Margarone
Mailenable Support.