AS stops working. Reboot

jglazer
Posts: 237
Joined: Thu Mar 17, 2005 5:48 pm

AS stops working. Reboot

Postby jglazer » Wed Jan 16, 2019 3:04 pm

Every once in a while, activesync stops working. The only recourse is to reboot the machine. I haven't had a chance to dig through the logs. Has anyone else had this issue or have a solution?

Thanks!

MailEnable-Ian
Site Admin
Posts: 8800
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: AS stops working. Reboot

Postby MailEnable-Ian » Thu Jan 17, 2019 3:53 am

Hi,

What version of MailEnable do you have installed?
Regards,

Ian Margarone
MailEnable Support

jglazer
Posts: 237
Joined: Thu Mar 17, 2005 5:48 pm

Re: AS stops working. Reboot

Postby jglazer » Thu Jan 17, 2019 5:06 pm

Version 10.16

MailEnable-Ian
Site Admin
Posts: 8800
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: AS stops working. Reboot

Postby MailEnable-Ian » Mon Jan 21, 2019 12:25 am

Hi,

Ok upgrade to 10.20 to reassess from there as there has been fixes to ActiveSync.
Regards,

Ian Margarone
MailEnable Support

jglazer
Posts: 237
Joined: Thu Mar 17, 2005 5:48 pm

Re: AS stops working. Reboot

Postby jglazer » Wed Jan 30, 2019 1:34 pm

Updated to the latest version last week. AS stopped working again this morning. Any ideas?

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