Error with Attachements, Web Interface

Raise/discuss any potential issues with MailEnable for consideration in project issue register.
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mlanger
Posts: 3
Joined: Thu Sep 21, 2017 3:00 pm

Error with Attachements, Web Interface

Post by mlanger »

If I add an attachment in the Web Interface of MailEnable and sent it to a person, then the person cannot read the message in the E-Mail and the attachment is destroyed.

You can find in the source code of the attachment following HTML Tag:
<font face='courier new,courier,arial,helvetica,sans-serif'></font>

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Error with Attachements, Web Interface

Post by MailEnable-Ian »

Hi,

What version of MailEnable are you referring to?
Regards,

Ian Margarone
MailEnable Support

mlanger
Posts: 3
Joined: Thu Sep 21, 2017 3:00 pm

Re: Error with Attachements, Web Interface

Post by mlanger »

Version is the Enterprise Edition 9.77

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Error with Attachements, Web Interface

Post by MailEnable-Ian »

Hi,

Best way forward is to lodge a support ticket and provide and provide examples and steps to reproduce the behavior.

https://www.mailenable.com/support/step1.asp
Regards,

Ian Margarone
MailEnable Support

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