JSON returned from ME Web Administration AJAX servlet *is not valid*

Maranda
Posts: 16
Joined: Mon Dec 11, 2017 8:10 pm

JSON returned from ME Web Administration AJAX servlet *is not valid*

Postby Maranda » Fri Feb 02, 2018 11:11 pm

I think I reported this plenty of times now, although it being trivial to fix it hasn't even been acknowledged. So here I go again.
The web administration AJAX servlet (Mondo/Servlet/request.aspx?Cmd=GET-SYSTEM-MONITORS&Format=JSON) for Monitoring-Summary/Monitor-Details counters is returning invalid and RFC 4627 uncompliant JSON, example:

Code: Select all

{
   "Counters": {
      "SystemMemoryAvailable": {
         "Labels": [1517611981, 1517612004, 1517612026, 1517612047],
         "Values": [3709, 3685, 3668, 3655],
         "Title": "Memory Available MBytes"
      },
      "PhysicalDiskAvgQueueLength": {
         "Labels": [1517611983, 1517612005, 1517612027, 1517612048],
         "Values": [0, 000772728293668479, 0, 00249992799945176, 0, 0, 000500497641041875],
         "Title": "PhysicalDisk Avg. Disk sec/Transfer-_Total"
      },
      "IMAPServiceMemory": {
         "Labels": [1517611984, 1517612006, 1517612028, 1517612049],
         "Values": [22380544, 22380544, 22380544, 22380544],
         "Title": "Process Working Set-MEIMAPS"
      },
      "IMAPServiceProcessor": {
         "Labels": [1517611985, 1517612007, 1517612029, 1517612050],
         "Values": [0, 0, 0, 0],
         "MaxValue": "100",
         "formatStringY": "%#d",
         "Title": "Process % Processor Time-MEIMAPS"
      },
      "SMTPConnectorMemory": {
         "Labels": [1517611986, 1517612008, 1517612030, 1517612051],
         "Values": [4588544, 4588544, 4580352, 4580352],
         "Title": "Process Working Set-MESMTPC"
      },
      "SMTPConnectorProcessor": {
         "Labels": [1517611987, 1517612009, 1517612031, 1517612053],
         "Values": [0, 0, 0, 0],
         "MaxValue": "100",
         "formatStringY": "%#d",
         "Title": "Process % Processor Time-MESMTPC"
      },
      "MailTransferAgentMemory": {
         "Labels": [1517611988, 1517612010, 1517612032, 1517612054],
         "Values": [3458048, 3458048, 3458048, 3458048],
         "Title": "Process Working Set-MEMTA"
      },
      "MailTransferAgentProcessor": {
         "Labels": [1517611989, 1517612011, 1517612033, 1517612055],
         "Values": [0, 0, 0, 0],
         "MaxValue": "100",
         "formatStringY": "%#d",
         "Title": "Process % Processor Time-MEMTA"
      },
      "PostofficeConnectorMemory": {
         "Labels": [1517611990, 1517612012, 1517612034, 1517612056],
         "Values": [1771520, 1771520, 1771520, 1771520],
         "Title": "Process Working Set-MEPOC"
      },
      "PostofficeConnectorProcessor": {
         "Labels": [1517611991, 1517612013, 1517612035, 1517612057],
         "Values": [0, 0, 0, 0],
         "MaxValue": "100",
         "formatStringY": "%#d",
         "Title": "Process % Processor Time-MEPOC"
      },
      "POPServiceMemory": {
         "Labels": [1517611993, 1517612014, 1517612036, 1517612058],
         "Values": [7101440, 7101440, 7101440, 7101440],
         "Title": "Process Working Set-MEPOPS"
      },
      "POPServiceProcessor": {
         "Labels": [1517611994, 1517612015, 1517612037, 1517612059],
         "Values": [0, 0, 0, 0],
         "MaxValue": "100",
         "formatStringY": "%#d",
         "Title": "Process % Processor Time-MEPOPS"
      },
      "IndexingServiceMemory": {
         "Labels": [1517611995, 1517612016, 1517612038, 1517612060],
         "Values": [11085824, 11085824, 11085824, 11085824],
         "Title": "Process Working Set-MEMIS"
      },
      "IndexingServiceProcessor": {
         "Labels": [1517611996, 1517612017, 1517612039, 1517612061],
         "Values": [0, 0, 0, 0],
         "MaxValue": "100",
         "formatStringY": "%#d",
         "Title": "Process % Processor Time-MEMIS"
      },
      "MigrationServiceMemory": {
         "Labels": [1517611997, 1517612018, 1517612040, 1517612062],
         "Values": [6730752, 6725632, 6725632, 6730752],
         "Title": "Process Working Set-MEDMS"
      },
      "MigrationServiceProcessor": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "MaxValue": "100",
         "formatStringY": "%#d",
         "Title": "Process % Processor Time-MEDMS"
      },
      "IMAPConnections": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [3, 3, 3],
         "formatStringY": "%#d",
         "Title": "IMAP Connections"
      },
      "POPConnections": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "POP Connections"
      },
      "HTTPConnections": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "HTTP/EAS Service Connections"
      },
      "HTTPIISConnections": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "HTTP/EAS IIS Connections"
      },
      "SMTPInboundConnections": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "SMTP Inbound Connections"
      },
      "SMTPOutboundConnections": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "SMTP Outbound Connections"
      },
      "SMTPInboundQueueLengthDisplay": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "SMTP Inbound Messages Waiting for Processing"
      },
      "SMTPOutboundQueueLengthDisplay": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "Messages Waiting for External SMTP Delivery"
      },
      "PostofficeInboundQueueLengthDisplay": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "WebMail/EAS Messages Waiting for Delivery"
      },
      "PostofficeOutboundQueueLengthDisplay": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "Messages Waiting for Message Store Delivery"
      },
      "ListInboundQueueLengthDisplay": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "List Server Messages Waiting for Delivery"
      },
      "ListOutboundQueueLengthDisplay": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "Messages Waiting for List Server Processing"
      },
      "Greylisting": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [287, 287, 287],
         "formatStringY": "%#d",
         "Title": "Greylist Message Detections"
      },
      "DNSBlacklist": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [100, 100, 100],
         "formatStringY": "%#d",
         "Title": "RDNS Messages Detected"
      },
      "PTRRecord": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [82, 82, 82],
         "formatStringY": "%#d",
         "Title": "PTR Missing Detections"
      },
      "SPF": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [88, 88, 88],
         "formatStringY": "%#d",
         "Title": "SPF Detections"
      },
      "URLBlacklist": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [0, 0, 0],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "XBL Message Detections"
      },
      "Antivirus": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [1, 1, 1],
         "NumTicksY": 1,
         "formatStringY": "%#d",
         "Title": "Antivirus Detected"
      },
      "Bayesian": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [104, 104, 104],
         "formatStringY": "%#d",
         "Title": "Bayesian Detections"
      },
      "DKIM": {
         "Labels": [1517611998, 1517612020, 1517612041],
         "Values": [73, 73, 73],
         "formatStringY": "%#d",
         "Title": "DKIM Detections"
      }
   }
}


PhysicalDiskAvgQueueLength values are not valid digit tokens according to the spec, they should be:

Code: Select all

      "PhysicalDiskAvgQueueLength": {
         "Labels": [1517611983, 1517612005, 1517612027, 1517612048],
         "Values": [0, 0.00772728293668479, 0, 0.0249992799945176, 0, 0, 0.00500497641041875],
         "Title": "PhysicalDisk Avg. Disk sec/Transfer-_Total"
      },


This breaks graphs with any browser that does strict JSON assertions (e.g. all latest Gecko based like Edge, Firefox, Safari etc)

Maranda
Posts: 16
Joined: Mon Dec 11, 2017 8:10 pm

Re: JSON returned from ME Web Administration AJAX servlet *is not valid*

Postby Maranda » Fri Feb 16, 2018 2:27 pm

Still not fixed in 10.14...

Maranda
Posts: 16
Joined: Mon Dec 11, 2017 8:10 pm

Re: JSON returned from ME Web Administration AJAX servlet *is not valid*

Postby Maranda » Fri Apr 13, 2018 3:23 pm

10.15 and not fixed.

Brett Rowbotham
Posts: 502
Joined: Mon Nov 03, 2003 7:48 am
Location: Cape Town

Re: JSON returned from ME Web Administration AJAX servlet *is not valid*

Postby Brett Rowbotham » Mon Apr 16, 2018 4:37 am

Rather post a support request with a Defect category at https://www.mailenable.com/support.asp. You get much better response from official channels.

Cheers,
Brett

Maranda
Posts: 16
Joined: Mon Dec 11, 2017 8:10 pm

Re: JSON returned from ME Web Administration AJAX servlet *is not valid*

Postby Maranda » Thu Apr 19, 2018 11:10 pm

Brett Rowbotham wrote:Rather post a support request with a Defect category at https://www.mailenable.com/support.asp. You get much better response from official channels.

Cheers,
Brett


Already done months ago, already ignored.

Bests.

Admin
Site Admin
Posts: 787
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: JSON returned from ME Web Administration AJAX servlet *is not valid*

Postby Admin » Fri Apr 20, 2018 2:28 am

Hi,

Yes, we had received the report, so it was passed through to the developers to check and fix. Unfortunately it just has not been addressed yet. I will ask them to prioritize it. To me it looks like the culture setting on the server it affecting it, since I don't get the error. I'll let you know as soon as the devs get to it.

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