[SOLVED] MailEnable not recognises SSL

Discussion regarding the Standard version.
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ota
Posts: 3
Joined: Tue Jul 09, 2019 10:55 am

[SOLVED] MailEnable not recognises SSL

Post by ota » Tue Jul 09, 2019 11:10 am

Hello, I have MailEnable 10.25 Standard Edition on Windows 2012 R2,
and having problem at selecting ssl on MailEnable.

I have installed SSL certificate and related CA via MMC and Windows responsed it installed successfully.
Then I started up MailEnable Manager, opened localhost property and chose ssl tab to
select my ssl on dropdown list but it shows only "none".

I have tried restarting MailEnable and OS, reinstalled ssl itself but MailEnable never list my
ssl on ssl tab so far.

Is there anything I should try to let ssl listed on localhost property?
Any suggestions and informations are appreciated.

Thank you for your help in advance.

MailEnable-Ian
Site Admin
Posts: 8975
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: MailEnable not recognises SSL

Post by MailEnable-Ian » Wed Jul 10, 2019 1:39 am

Hi,

Did you import the certificate into the Windows "Personal" certificate store? Did you import the associated private key for the SSL certificate?
Regards,

Ian Margarone
MailEnable Support

ota
Posts: 3
Joined: Tue Jul 09, 2019 10:55 am

Re: MailEnable not recognises SSL

Post by ota » Fri Jul 12, 2019 2:21 am

Hello Ian,

Yes, I imported the certificate under personal store under computer account.
I have purchased the certificate from COMODO of multi-domain with wildcard option,
is this could be problem?

ota
Posts: 3
Joined: Tue Jul 09, 2019 10:55 am

Re: MailEnable not recognises SSL

Post by ota » Thu Jul 18, 2019 1:06 am

We have found a problem.
When COMODO Japan issue a wildcard/multi-domain certificate, they do not include CN information.
After we asked to COMODO to include that information, MailEnable could recognize that SSL :D

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