Mailenable not working as expected

Discussion regarding the Standard version.
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Drax
Posts: 1
Joined: Thu Jan 30, 2020 6:31 pm

Mailenable not working as expected

Post by Drax » Thu Jan 30, 2020 6:45 pm

MailEnable isn't working with my campaign mailer. It is not sending out email. Even tho I have validated the username and password I get this error in the campaign application.

1/30/2020 11:01:23 AM RECEIVE: 535 Authentication failed
1/30/2020 11:01:23 AM ERROR RESPONSE: 535 Authentication failed

The application seems to work with a different mail server, but not ME. Obviously I want ME as the preferred email server for SMTP. How can I figure out why it isn't working?

MailEnable-Ian
Site Admin
Posts: 9029
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Mailenable not working as expected

Post by MailEnable-Ian » Mon Feb 10, 2020 11:01 pm

Hi,

Will need to see the SMTP activity and debug log snippets for the time your trying to send the messages.
Regards,

Ian Margarone
MailEnable Support

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