Missing Import/Export Contacts

Discussion regarding the Standard version.
Post Reply
227adriani
Posts: 1
Joined: Wed Apr 06, 2016 7:36 pm

Missing Import/Export Contacts

Post by 227adriani » Wed Apr 06, 2016 7:44 pm

Hello,

I have a VPS Windows server through GoDaddy which has plesk and mailenable 8.51 installed. I have a client using the webmail client and they want to import some contacts from a csv file but there isn't a import button to use. Currently they can only type in one contact at a time. I'm hoping someone can tell me how to add the import feature. I've attached a screenshot of what the contacts page looks like
screenshot.jpg
screenshot.jpg (47.16 KiB) Viewed 16477 times
Thank you for your time,

Adrian Ilchuk

MailEnable-Ian
Site Admin
Posts: 9101
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Missing Import/Export Contacts

Post by MailEnable-Ian » Thu Apr 07, 2016 1:00 am

Hi,

Importing/exporting contacts for web mail is only available in Professional or Enterprise versions of MailEnable.
Regards,

Ian Margarone
MailEnable Support

robocop
Posts: 27
Joined: Wed May 16, 2012 6:52 am

Re: Missing Import/Export Contacts

Post by robocop » Mon Aug 08, 2016 7:39 pm

Hello Ian,
I have ME Enterprise 16.9 and have the same problem makes me upload the file but returns white pages and contacts empty .

Suggestions?

thank you

MailEnable-Ian
Site Admin
Posts: 9101
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Missing Import/Export Contacts

Post by MailEnable-Ian » Wed Aug 10, 2016 1:02 am

Hi,

Most likely the format of the .CSV file is not correct. Where did you export the .CSV from?
Regards,

Ian Margarone
MailEnable Support

robocop
Posts: 27
Joined: Wed May 16, 2012 6:52 am

Re: Missing Import/Export Contacts

Post by robocop » Wed Aug 10, 2016 9:13 am

Hi Ian , the file and 'is from a free email,
I check the fields, I try again and I send info.
thank you

web@awhonn.org
Posts: 3
Joined: Thu Nov 29, 2018 4:37 pm

Re: Missing Import/Export Contacts

Post by web@awhonn.org » Thu Nov 29, 2018 4:58 pm

Hi, I'm missing the contacts import option.
I ran the free edition first, today I upgraded to Professional but the import option is not available.

Please help!

MailEnable-Ian
Site Admin
Posts: 9101
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Missing Import/Export Contacts

Post by MailEnable-Ian » Fri Dec 07, 2018 12:09 am

Hi,

Can you post up a screenshot of where your looking for the import options?
Regards,

Ian Margarone
MailEnable Support

Ernesto
Posts: 1
Joined: Mon Jan 28, 2019 11:10 am

Re: Missing Import/Export Contacts

Post by Ernesto » Mon Jan 28, 2019 11:27 am

We have the same problem, we have Mailenable Standard and as in the feature matrix of mail enable editions (https://mailenable.com/mail-server-features.asp) the standard edition can Exports contacts from webmail.

But in our installation (Mailenable Standard 10.20) cannot find in webmail de option of export contacts, only has the option to import.

Thanks

jglazer
Posts: 268
Joined: Thu Mar 17, 2005 5:48 pm

Re: Missing Import/Export Contacts

Post by jglazer » Sun Jan 26, 2020 12:16 am

Has anyone figured this out? No "import" button on webmail contacts for me either.

Post Reply