Hello,
I have a VPS Windows server through GoDaddy which has plesk and mailenable 8.51 installed. I have a client using the webmail client and they want to import some contacts from a csv file but there isn't a import button to use. Currently they can only type in one contact at a time. I'm hoping someone can tell me how to add the import feature. I've attached a screenshot of what the contacts page looks like
Thank you for your time,
Adrian Ilchuk
Missing Import/Export Contacts
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Missing Import/Export Contacts
Hi,
Importing/exporting contacts for web mail is only available in Professional or Enterprise versions of MailEnable.
Importing/exporting contacts for web mail is only available in Professional or Enterprise versions of MailEnable.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Missing Import/Export Contacts
Hello Ian,
I have ME Enterprise 16.9 and have the same problem makes me upload the file but returns white pages and contacts empty .
Suggestions?
thank you
I have ME Enterprise 16.9 and have the same problem makes me upload the file but returns white pages and contacts empty .
Suggestions?
thank you
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Missing Import/Export Contacts
Hi,
Most likely the format of the .CSV file is not correct. Where did you export the .CSV from?
Most likely the format of the .CSV file is not correct. Where did you export the .CSV from?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Missing Import/Export Contacts
Hi Ian , the file and 'is from a free email,
I check the fields, I try again and I send info.
thank you
I check the fields, I try again and I send info.
thank you
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- Posts: 7
- Joined: Thu Nov 29, 2018 4:37 pm
Re: Missing Import/Export Contacts
Hi, I'm missing the contacts import option.
I ran the free edition first, today I upgraded to Professional but the import option is not available.
Please help!
I ran the free edition first, today I upgraded to Professional but the import option is not available.
Please help!
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Missing Import/Export Contacts
Hi,
Can you post up a screenshot of where your looking for the import options?
Can you post up a screenshot of where your looking for the import options?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Missing Import/Export Contacts
We have the same problem, we have Mailenable Standard and as in the feature matrix of mail enable editions (https://mailenable.com/mail-server-features.asp) the standard edition can Exports contacts from webmail.
But in our installation (Mailenable Standard 10.20) cannot find in webmail de option of export contacts, only has the option to import.
Thanks
But in our installation (Mailenable Standard 10.20) cannot find in webmail de option of export contacts, only has the option to import.
Thanks
Re: Missing Import/Export Contacts
Has anyone figured this out? No "import" button on webmail contacts for me either.