Code: Select all
2018-10-26 17:11:45,759 [7] ERROR - Encountered a problem while attempting to find an index update request: Root element is missing.
2018-10-26 17:12:45,763 [7] INFO - 5 pending index updates.
2018-10-26 17:12:45,764 [7] ERROR - Encountered a problem while attempting to find an index update request: Root element is missing.
=== Log File Closed ===
=== Log File Opened ===
2018-10-26 17:13:45,699 [4] DEBUG - 0 pending index initialisations.
2018-10-26 17:13:45,763 [4] INFO - 5 pending index updates.
2018-10-26 17:13:45,763 [4] DEBUG - Found index update request: user1@domain.com.upd.
2018-10-26 17:13:45,763 [4] ERROR - Encountered a problem while attempting to find an index update request: Root element is missing.
2018-10-26 17:13:45,764 [4] DEBUG - Encountered an exception while attempting to find an index update request:
System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.Linq.XDocument.Load(XmlReader reader, LoadOptions options)
at System.Xml.Linq.XDocument.Load(TextReader textReader, LoadOptions options)
at MailEnable.MailboxSearching.VerificationStateManager.Load()
at MailEnable.MailboxSearching.VerificationStateManager.get_Instance()
at MailEnable.MailboxSearching.IndexingRequestsProcessor.GetNextOperation()
2018-10-26 17:13:47,483 [7] INFO - MailEnable Mailbox Search Indexing Service stopping.
=== Log File Closed ===
=== Log File Opened ===
2018-10-26 17:13:49,777 [4] DEBUG - Initialising processor for index initialisation requests in X:\Mailroot\CONFIG\MailboxSearchIndexing\InitialisationRequests. Concurrency limit is 4.
2018-10-26 17:13:49,831 [4] DEBUG - Initialising processor for index update requests in X:\Mailroot\CONFIG\MailboxSearchIndexing\UpdateRequests. Concurrency limit is 4.
2018-10-26 17:13:49,832 [4] INFO - MailEnable Mailbox Search Indexing Service starting.
2018-10-26 17:13:49,833 [4] INFO - Started the initialisation processor.
2018-10-26 17:13:49,833 [4] INFO - Started the update processor.
2018-10-26 17:14:49,938 [3] DEBUG - 0 pending index initialisations.
2018-10-26 17:14:49,940 [4] INFO - 5 pending index updates.
2018-10-26 17:14:49,940 [4] DEBUG - Found index update request: user1@domain.com.upd.
2018-10-26 17:14:49,965 [4] ERROR - Encountered a problem while attempting to find an index update request: Root element is missing.
2018-10-26 17:14:49,980 [4] DEBUG - Encountered an exception while attempting to find an index update request:
System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.Linq.XDocument.Load(XmlReader reader, LoadOptions options)
at System.Xml.Linq.XDocument.Load(TextReader textReader, LoadOptions options)
at MailEnable.MailboxSearching.VerificationStateManager.Load()
at MailEnable.MailboxSearching.VerificationStateManager.get_Instance()
at MailEnable.MailboxSearching.IndexingRequestsProcessor.GetNextOperation()
FYI - A quick glance at the logs, and seems like it's been doing this for about 7 months, no major system changes during that time, same version of ME running too, IIRC. Back in March, logs show it was working OK, just stopped one day and began throwing the errors shown above.
Code: Select all
2018-03-03 17:12:18,248 [7] INFO - Updating search index for user1@domain.com (Optimise).
2018-03-03 17:12:18,252 [7] INFO - Getting items for updating for user1@domain.com.
2018-03-03 17:12:18,252 [7] INFO - Deleting updates file for user1@domain.com after processing.
2018-03-03 17:12:18,253 [7] INFO - Indexing 1 items for user1@domain.com.
=== Log File Opened ===
2018-03-03 17:13:22,599 [4] INFO - MailEnable Mailbox Search Indexing Service starting.
2018-03-03 17:13:22,620 [4] INFO - Started the initialisation processor.
2018-03-03 17:13:22,620 [4] INFO - Started the update processor.
2018-03-03 17:45:22,672 [7] INFO - 1 pending index updates.
2018-03-03 17:45:22,695 [7] ERROR - Encountered a problem while attempting to find an index update request: Root element is missing.
2018-03-03 17:46:22,702 [7] INFO - 1 pending index updates.
2018-03-03 17:46:22,702 [7] ERROR - Encountered a problem while attempting to find an index update request: Root element is missing.
2018-03-03 17:47:22,705 [7] INFO - 1 pending index updates.
2018-03-03 17:47:22,705 [7] ERROR - Encountered a problem while attempting to find an index update request: Root element is missing.