Open to ideas - maybe a bug?
Updated to 1024 - had to uninstall that kb (chat service wouldn't stop) - updated successfully.
Now diagnostics just sit there and won't run. It does appear that Mailenable is running correctly, but the diagnostics hanging makes me nervous
1024 Update - Diagnostics won't run
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: 1024 Update - Diagnostics won't run
Hi,
Does the diagnostic report run outside the administration console? You can run it outside the console by opening a Windows "Run" command and typing: mediag
Does the diagnostic report run outside the administration console? You can run it outside the console by opening a Windows "Run" command and typing: mediag
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: 1024 Update - Diagnostics won't run
Ian,
Nope - won't run via command prompt - mediag - just sits there.
I am still on 10.24 - I understand that 10.25 is now available - should I upgrade and try again? Would that be valuable to you?
Nope - won't run via command prompt - mediag - just sits there.
I am still on 10.24 - I understand that 10.25 is now available - should I upgrade and try again? Would that be valuable to you?
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: 1024 Update - Diagnostics won't run
Hi,
Yeah, try and upgrade and if that doesn't work then log a support ticket under category "upgrade" and provide server access.
Yeah, try and upgrade and if that doesn't work then log a support ticket under category "upgrade" and provide server access.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support