Email in Mailenable inbox but not being received by user

Discussions on webmail and the Professional version.
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bpaluch
Posts: 2
Joined: Sun Jun 21, 2020 3:57 am

Email in Mailenable inbox but not being received by user

Post by bpaluch » Sun Jun 21, 2020 3:38 pm

I just upgraded to Windows 2019, and recreated all my mailboxes

For testing, I send emails from gmail to a mailbox in mailenable and

1. I don't get a bounce back
2. I check the inbox log on mailenable, and I SEE IT THERE.
3. the email never reaches the user's mail client, even though all settings are the same.

MailEnable-Ian
Site Admin
Posts: 9220
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Email in Mailenable inbox but not being received by user

Post by MailEnable-Ian » Sun Jun 21, 2020 10:44 pm

Hi,

If you try and login the web mail client for the problematic mailbox, do you see the message?
Regards,

Ian Margarone
MailEnable Support

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