Filter- Where the originating country does not match

Discussions on webmail and the Professional version.
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NAFU58
Posts: 1
Joined: Tue Jan 19, 2021 1:55 pm

Filter- Where the originating country does not match

Post by NAFU58 » Tue Jan 19, 2021 2:00 pm

MailEnable Professional. I am trying to use the standard filter criteria "Where the originating country does not match" But when I click on the drop down to select a country there are no selections. I cannot add a selection manually at here. Is there something else that i have to enable elswhere in the configuration or somewhere I need to manually enter a country?

Admin
Site Admin
Posts: 841
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: Filter- Where the originating country does not match

Post by Admin » Wed Jan 27, 2021 4:02 am

Check that you have a file called countries.txt in the directory:

Mail Enable\Config\GeoIPData

This contains the country list it uses. If this file does not exist, or is empty, please reinstall MailEnable to correct it. Otherwise I can only think file permissions of your logged in user is preventing access - see if you can open the file in Notepad when logged in, it is just a text file.

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