Public Folder Logs

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shashivk
Posts: 1
Joined: Mon Feb 08, 2021 10:43 am

Public Folder Logs

Post by shashivk » Mon Feb 08, 2021 10:46 am

Dear Ian & Team,

Someone has deleted the pubroot data probably from clients interface, however we are restoring the database from our backup.

I would need your help to find that from which Email User ID the mail were being deleted (data deletion logs) or if not deleted manually by any users pls share the root cause of this issue.
:( :(

MailEnable-Ian
Site Admin
Posts: 9372
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Public Folder Logs

Post by MailEnable-Ian » Mon Feb 08, 2021 11:41 pm

Hi,

How are the users accessing the "Public" folder? Are they using Web mail, IMAP client, MAPI client? When you say deleted pubroot data are you referring to messages under the pubroot folder or within a sub folder to "Public". Is the actual folder missing or just the messages within the folder?
Regards,

Ian Margarone
MailEnable Support

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