Error sending to multiple recipients

jglazer
Posts: 228
Joined: Thu Mar 17, 2005 5:48 pm

Error sending to multiple recipients

Postby jglazer » Fri Apr 13, 2018 12:54 pm

I have a customer who regularly tries to email about 50 recipients a single email message. She gets an error every time she does this (appears to go through 10 or so recipients before failure). Any idea why? The max recipient limit is 300 on the server.

Error: 0x800ccc6a

Thanks!

jglazer
Posts: 228
Joined: Thu Mar 17, 2005 5:48 pm

Re: Error sending to multiple recipients

Postby jglazer » Mon Apr 16, 2018 11:14 am

bump

MailEnable-Ian
Site Admin
Posts: 8665
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Error sending to multiple recipients

Postby MailEnable-Ian » Tue Apr 17, 2018 12:14 am

Hi,

Do you see errors in the SMTP activity and debug log files at the time of the send? The error you pointed out is an Outlook generated error would need more information about the error. Perhaps a screenshot. If you try and emulate the behavior on a different client machine when sending to 50 recipients in the same message do you get the same error?
Regards,

Ian Margarone
MailEnable Support

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