I just upgraded ME and moved a domain from an older version of ME to the newest. When you login the web admin - you can not add a member to a group distribution list - it is greyed out.
There are plenty of spots available via the threshold. Edit and delete are there and functional.
Any help is appreciated.
Lists - add member is greyed out
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Lists - add member is greyed out
Hi,
I have answered your support ticket. Did you receive a reply?
I have answered your support ticket. Did you receive a reply?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Lists - add member is greyed out
I installed version 10.30 an I am getting this issue. These are NEW lists and I've been trying to encourage our clients to use this feature. I add 600+ to one list and 59 to another. There are two different people who monitor the lists which are password protected.
These are migrated accounts with Admin role, but even when I create a new Admin account I'm being blocked out of 'Add Member' on those Lists.
I did import the email addresses into the lists that have an issue with 'Add Member'. The one list that I added addresses to manually (5 in total), does not have a problem with the 'Add Member' being greyed out.
FYI: you can't import email address and their name, JUST email address! Either the documentation is incorrect and it isn't supposed to import names, or my files may not have been in the proper format (NOT).
Bruce Casson
Pinnacle Online Hosting
These are migrated accounts with Admin role, but even when I create a new Admin account I'm being blocked out of 'Add Member' on those Lists.
I did import the email addresses into the lists that have an issue with 'Add Member'. The one list that I added addresses to manually (5 in total), does not have a problem with the 'Add Member' being greyed out.
FYI: you can't import email address and their name, JUST email address! Either the documentation is incorrect and it isn't supposed to import names, or my files may not have been in the proper format (NOT).
Bruce Casson
Pinnacle Online Hosting