MMC Snap in does not load

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michaelsowa
Posts: 13
Joined: Tue Jun 21, 2005 2:05 pm
Location: Chester, UK

MMC Snap in does not load

Post by michaelsowa » Wed Jun 19, 2013 2:35 pm

We have just upgraded to SQL Server 2012 and since then the MMC for mailenable does not load.

I immediately downloaded and installed the latest version (7.09) of mailenable thinking that install would fix the issue but it does not.

THis is what happens

1) Click to load Mailenable MMC
2) The MMC starts to load but then I get an erorr dialog "MMC has detetcted an error in a snap-in and will unload it". Options are to report and unload or just to unload it and continue. I choose the default option which is the second one.
3) I then get a second window "Unhandled exception in Managed Code Snap-IN as follows:

Code: Select all

FX:{0927b2f8-afe5-43dd-b7d8-b1d832e3fd0b}
There is an error in XML document (1, 9826).

 at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
   at MailEnable.SystemMessages.SystemMessagesStore.Load()
   at MailEnable.Administration.Console.SystemMessagesList.get_Messages()
   at MailEnable.Administration.Console.SystemMessagesList.LoadMessagesList()
   at MailEnable.Administration.Console.SystemMessagesList.OnLoad(EventArgs e)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)

Can someone help?
The Good Will out - Embrace

MailEnable-Ian
Site Admin
Posts: 9218
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: MMC Snap in does not load

Post by MailEnable-Ian » Thu Jun 20, 2013 6:03 am

Hi,

Best way forward is to lodge a support ticket under "Defect" and provide RDP or Team viewer session details for the server so that technician can login and check further.

You can lodge the ticket here: http://www.mailenable.com/support/SupportRequest.asp
Regards,

Ian Margarone
MailEnable Support

scngan
Posts: 445
Joined: Fri Dec 30, 2005 1:27 pm

Re: MMC Snap in does not load

Post by scngan » Mon Aug 18, 2014 4:24 pm

hi support,
I having this issue as well. any workaround ?

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