Problems with the sent items tray, ME Enterprise 10.20

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licenciasyservicios
Posts: 4
Joined: Wed Mar 13, 2019 8:57 pm

Problems with the sent items tray, ME Enterprise 10.20

Post by licenciasyservicios »

Hi, I have a problem with my MailEnable Enterprise Premiun 10.20 server. In some mail accounts the sent messages are not displayed in the sent items tray of the webmail; however, when reviewing the folder inside the server, the .MAI files do exist in the folder.

What can I do to correct this problem?

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Problems with the sent items tray, ME Enterprise 10.20

Post by MailEnable-Ian »

Hi,

Create an empty .txt file named: _change.dty

Place file in the "Sent Items" folder and then login to web mail and browse to that folder. It should add the missing emails to the index.
Regards,

Ian Margarone
MailEnable Support

licenciasyservicios
Posts: 4
Joined: Wed Mar 13, 2019 8:57 pm

Re: Problems with the sent items tray, ME Enterprise 10.20

Post by licenciasyservicios »

Hi, it worked perfectly. Thank you

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