Bug: 10.29 Beta, Some attached images are not displayed in webmail

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kiamori
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Bug: 10.29 Beta, Some attached images are not displayed in webmail

Post by kiamori » Fri Jan 03, 2020 11:04 pm

In some cases attached images are missing when viewing emails, even clicking on the "(View As Slideshow)". However, the images are still viewable if you click them directly to view or download them.

rfwilliams777
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Location: Kingsville, Texas

Re: Bug: 10.29 Beta, Some attached images are not displayed in webmail

Post by rfwilliams777 » Tue Jan 07, 2020 3:39 am

I am seeing messages about Remote Images. Now it finally allows us to see the images when clicking on the error, but this issue did not come up until 10.28. Under the webmail properties it is greyed out for blocking remote images.
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Admin
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Location: Melbourne, Victoria, Australia

Re: Bug: 10.29 Beta, Some attached images are not displayed in webmail

Post by Admin » Fri Jan 10, 2020 3:38 am

Can you check the following registry key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable\Mail Enable]
"Use MIME Library"=dword:00000001

This needs to be set to 1, but you may have it set to 0 which will cause the problem.

rfwilliams777
Posts: 1321
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: Bug: 10.29 Beta, Some attached images are not displayed in webmail

Post by rfwilliams777 » Fri Jan 10, 2020 3:40 am

Mine has 1 and not zero and I still see this. Now what?
Robert Williams, Owner
www.WWSHosting.net
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and get your first 2 months FREE!
We can be hired to help you with your Mail Enable server, too!

Admin
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Location: Melbourne, Victoria, Australia

Re: Bug: 10.29 Beta, Some attached images are not displayed in webmail

Post by Admin » Fri Jan 10, 2020 11:54 am

We've found the issue and have uploaded the fixed kits to the beta page now:

https://www.mailenable.com/beta

bitechbobbrenner
Posts: 37
Joined: Tue Jan 20, 2015 4:57 pm

Re: Bug: 10.29 Beta, Some attached images are not displayed in webmail

Post by bitechbobbrenner » Tue Mar 17, 2020 1:47 pm

I've received many complaints as to and verified them. We're currently using Enterprise v10.29 release date Jan 3rd. Do you recommend installing the v10.30 Beta on a production server to lessen client complaints?

mailenabler!
Posts: 3
Joined: Thu Mar 12, 2020 11:56 am

Fixed in new version?

Post by mailenabler! » Thu Mar 26, 2020 1:03 pm

bitechbobbrenner wrote:
Tue Mar 17, 2020 1:47 pm
I've received many complaints as to and verified them. We're currently using Enterprise v10.29 release date Jan 3rd. Do you recommend installing the v10.30 Beta on a production server to lessen client complaints?
That sounds like the same issue discussed in the original thread (http://www.mailenable.com/forum/viewtopic.php?f=7&t=43212). Is there any word on whether or not it will be fixed in an upcoming production release? We'd rather not roll out a beta test for our customers who depend on this system.

bitechbobbrenner
Posts: 37
Joined: Tue Jan 20, 2015 4:57 pm

Re: Bug: 10.29 Beta, Some attached images are not displayed in webmail

Post by bitechbobbrenner » Wed Apr 08, 2020 9:44 am

Bump!

Currently using Enterprise v10.29 release date Jan 3rd.

Rather not roll out a beta version on our production server.

Awaiting your response.

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