What's up?

dcol
Posts: 59
Joined: Fri May 26, 2017 11:25 pm

What's up?

Postby dcol » Tue Jan 30, 2018 2:51 pm

What is the issue with the lack of response and support for this forum? Is there anyone supporting ME anymore? Even my support vouchers are not being addressed properly after 7 days. And ME totally ignored this forum for 3 weeks around Christmas time when I could not even post on this forum. There are a lot of left over bugs since the last update which is not being addressed. Many minor, but still annoying. Any I have never heard from other users. I can only assume they have moved on. I regret purchasing this abandoned product. Shame since it has a lot of potential.

maxel91
Posts: 61
Joined: Sat Dec 10, 2016 1:10 am

Re: What's up?

Postby maxel91 » Thu Feb 01, 2018 9:38 pm

a little bit true....at least version 10.13 is out, someone is still there

dmatesic
Posts: 2
Joined: Tue Jan 16, 2018 1:30 pm

Re: What's up?

Postby dmatesic » Mon Mar 05, 2018 9:53 pm

Is there a better product to consider for purchase?

maxel91
Posts: 61
Joined: Sat Dec 10, 2016 1:10 am

Re: What's up?

Postby maxel91 » Thu Mar 22, 2018 10:26 pm

I would hate to change product. In my opinion, MailEnable could become an excellent product that can not be renounced if:

- better explain the operation of some options (anti-abuse for example) and update the relevant guides.
- added more options for the AntiSpam. Those of MXSCAN were excellent but the product is decommissioned
- add more statistics by domain, box etc ....
- update all those programs included in the program as MeLogAnalyser and they were all included in some windows.
- integrate a better system backup
- a little more serious when putting Beta. Even now there is a BETA version (10.15) where, however, the changelog is unknown and the previous version of changelog is present (10.14 9th Feb 2018).
- update the manual of the Migration Utility where many settings do not match and almost never works. This doesn't help in the desire to migrate customers under this product.
- It would be great to create video tutorials.

I hope that MailEnable programmers take these suggestions seriously.
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