webmail display error on 10.23

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Maur0V
Posts: 49
Joined: Thu May 09, 2013 10:26 am

webmail display error on 10.23

Post by Maur0V » Sun Mar 31, 2019 5:11 pm

just intalled enterprise version 10.23
i've a little problem in webmail, in the footer.
in the left side, folder and message number are displayed too low, quite "out of the windows", the right side, where folder usage is displayed, aren't visible at all.
in pacific skin is almost worst

MailEnable-Ian
Site Admin
Posts: 9220
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: webmail display error on 10.23

Post by MailEnable-Ian » Sun Mar 31, 2019 11:52 pm

Hi,

What browser are you using to access the client? Are your zoom levels in the browser set to 100% or a custom size?
Regards,

Ian Margarone
MailEnable Support

Maur0V
Posts: 49
Joined: Thu May 09, 2013 10:26 am

Re: webmail display error on 10.23

Post by Maur0V » Mon Apr 01, 2019 7:49 am

zoom level on 100% (but same problem if zoom is more or less than 100%)
tested on Internet Explorer, Chrome, Firefox on multiple PC with different Windows OS.
Made second installation on separate server, but same result
this is what i see with different skins (and no, the slide bar don't make difference)
footer2.jpg
footer2.jpg (17.57 KiB) Viewed 9574 times
footer1.jpg
footer1.jpg (12.77 KiB) Viewed 9574 times

rfwilliams777
Posts: 1321
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: webmail display error on 10.23

Post by rfwilliams777 » Thu Apr 04, 2019 7:55 pm

Try using the Default skin to see if that helps. If you have not used it before, your users may like the more streamlined look.
Robert Williams, Owner
www.WWSHosting.net
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and get your first 2 months FREE!
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Maur0V
Posts: 49
Joined: Thu May 09, 2013 10:26 am

Re: webmail display error on 10.23

Post by Maur0V » Mon Apr 08, 2019 8:16 am

i've the same problem with all the skin, all browser on several PC and even with a separate test server. It's possible that this promblem appen only to me? my be it's a cross-problem with Windows 2016 or framework version?

MailEnable-Ian
Site Admin
Posts: 9220
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: webmail display error on 10.23

Post by MailEnable-Ian » Tue Apr 09, 2019 2:51 am

Hi,

Can you please lodge a support ticket via the MailEnable support form below under "Upgrade" (free) so that a technician can in assist in troubleshooting further.

https://www.mailenable.com/support/step1.asp
Regards,

Ian Margarone
MailEnable Support

daduggan
Posts: 1
Joined: Fri Apr 26, 2019 2:05 am

Re: webmail display error on 10.23

Post by daduggan » Fri Apr 26, 2019 2:20 am

I found that under the calendar after selecting an item to edit the screen shifts up and you can no longer access the top main tabs. There are no scroll bars to shift it back down. After logging out and back in it is correct again. The bottom is shifted out of place also. Has something to do with the editing of a calendar item.

Can the 3 Calendars on the left side be fixed so I can choose what day of the week starts on the left. In the USA it Sunday and ends on Saturday not Monday through Sunday. Maybe an option add to be able to select the day to start each week?

Also had problem with a shared calendar not showing changes for others viewing it. Had to remove the item and add it back in before it was displayed correctly for the others viewing it.

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