Is there any way that works to purge the Junk E-mail after, let's say, 5 days?
I have resolved doing all other email with an external program, but that program is not feasible for just the Junk folders.
MEPURGE doesn't work
Agent doesn't work
Come on ME support. Fix this! Seems from other posts this hasn't been working in like, forever.
Purge Junk E-mail
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Purge Junk E-mail
Hi,
What version of MailEnable are you running? If not the latest 10.31 on our downloads then please upgrade. The reason check is that there was a fix for "Junk E-mail report" that could cause the MailEnable management service to crash.
FIX: Junk E-mail report generation could crash the management service on
some junk folders -
http://www.mailenable.com/beta/Enterprise-ReleaseNotes.txt
Therefore please ensure that the MailEnable management service is running as this may explain why the agents are not executing. If the service is running then check the management service log files to see what the service is doing for more information.
What version of MailEnable are you running? If not the latest 10.31 on our downloads then please upgrade. The reason check is that there was a fix for "Junk E-mail report" that could cause the MailEnable management service to crash.
FIX: Junk E-mail report generation could crash the management service on
some junk folders -
http://www.mailenable.com/beta/Enterprise-ReleaseNotes.txt
Therefore please ensure that the MailEnable management service is running as this may explain why the agents are not executing. If the service is running then check the management service log files to see what the service is doing for more information.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Purge Junk E-mail
Using version 10.31 Enterprise. Management running. Not working
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Purge Junk E-mail
Hi,
Might be better lodging a support ticket and providing access to the server via RDP or Teamviewer so we can check the data being purged and relevant log files. Lodge the ticket under "upgrade" and provide server access via https://www.mailenable.com/secure/details.asp
Might be better lodging a support ticket and providing access to the server via RDP or Teamviewer so we can check the data being purged and relevant log files. Lodge the ticket under "upgrade" and provide server access via https://www.mailenable.com/secure/details.asp
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support