Hi,
Working in a school i get asked questions that i dont have the answers to, so i am here to ask.
The emails that the finance director and myself are recieving with regards to money £ Pounds, the pound symbol is replaced with a question mark.
Has anyone else got this problem?
Strange Symbols eg ? £ $
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michelkenny
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kirkcairns
- Posts: 4
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kirkcairns
- Posts: 4
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stevenjohns
- Posts: 24
- Joined: Tue Oct 07, 2003 12:38 pm
I am running 3.04 Enterprise and when I log on to the webmail and send an email with a UK pound sign £ in it, it gets replaced with a question mark.
This is VERY serious as when my clients send out quotes using the webmail, the figures look like ?400.00 instead of £400.00.
I have made sure that the language is set at EN for both the webmail site and at the default level.
Any help or suggestions would be apreciated as this is causing a big issue for our clients.
Thsnks in advance.
Steve
This is VERY serious as when my clients send out quotes using the webmail, the figures look like ?400.00 instead of £400.00.
I have made sure that the language is set at EN for both the webmail site and at the default level.
Any help or suggestions would be apreciated as this is causing a big issue for our clients.
Thsnks in advance.
Steve
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stevenjohns
- Posts: 24
- Joined: Tue Oct 07, 2003 12:38 pm
OK,
Just found out that it is also replacing several other symbols....the double speach mark, the exclamation mark etc...
How can this be a bug?? surely I can't be the only person to have noticed this, it must be a config issue on my system....but where????
Please can anyone point me in the right direction, I've been fiting this all day and have got nowhere.
Thanks
Just found out that it is also replacing several other symbols....the double speach mark, the exclamation mark etc...
How can this be a bug?? surely I can't be the only person to have noticed this, it must be a config issue on my system....but where????
Please can anyone point me in the right direction, I've been fiting this all day and have got nowhere.
Thanks
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MailEnable-Ben
- Posts: 5858
- Joined: Fri Jan 16, 2004 6:49 am
- Location: Melbourne
Make sure that your web mail options have the characterset configured to be UTF-8 it may be that the characterset that you are currently using does not support the characters that are not working. Also make sure that something in the middle of the client and server (proxy) is not writing the message out wrong. A test could be to try and send a message from a mailbox with the £ to itself.
I tested here with versions 3.03. 3.04 and 3.05 and it worked for me.
I tested here with versions 3.03. 3.04 and 3.05 and it worked for me.
Regards,
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MailEnable Pty Ltd
To keep track of all ME company updates and version releases you should subscribe to the MailEnable list at http://www.mailenable.com or the RSS feed http://www.mailenable.com/rss.
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stevenjohns
- Posts: 24
- Joined: Tue Oct 07, 2003 12:38 pm
Ben,
It looks like the issue was with the chatacter set as you said. It was set by default as ASCII
I thought that the UK pound sign was indeed part of the asscii character set ?!?!
Anyhow, changing it to UTF-8 appears to have fixed the issue. I have some clients with Apple mac's who are going to test it for me later.
Cheers
It looks like the issue was with the chatacter set as you said. It was set by default as ASCII
I thought that the UK pound sign was indeed part of the asscii character set ?!?!
Anyhow, changing it to UTF-8 appears to have fixed the issue. I have some clients with Apple mac's who are going to test it for me later.
Cheers
