How to control how often users are sent message delay notifications


SUMMARY

How to change the setting that controls how often delay notifications are sent.

DETAIL

Message delivery notifications under the "Advanced SMTP" tab of the SMTP Connector properties. There are 3 configuration elements that apply to Delay Notifications.

  1. The option "Do not generate message delay notifications" controls whether or not users are notified if a message cannot be delivered immediately.
  2. Using the "Failed message retry interval" configures how often the message is retried for delivery. (This also determines how often delay notifications are sent out).
  3. Finally, the "Failed message lifetime" setting determines how long MailEnable will keep trying to deliver a message. The maximum number of delivery notifications sent to a user is therefore a combination of these two parameters.
MORE INFORMATION

How to diagnose outgoing mail problems and Delivery Delay Notifications?: http://www.mailenable.com/kb/content/article.asp?ID=ME020148

How to diagnose inbound message delivery delays: http://www.mailenable.com/kb/content/article.asp?ID=ME020318

Error - "Message Delivery has been delayed": http://www.mailenable.com/kb/content/article.asp?ID=ME020125



Product:MailEnable (All Versions)
Article:ME020191
Module:SMTP
Keywords:Delay,notifications,SMTP,Failed,message,retry,interval
Class:HOWTO: Product Instructions
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable