If you increase the SMTP Debug log level to 11 or higher it will log the details of the lookup, including the policy being applied. The following article shows how to enable the higher logging for the SMTP service:
https://www.mailenable.com/kb/content/article.asp?ID=ME020585
Search found 1145 matches
- Thu Sep 12, 2024 6:00 am
- Forum: MailEnable Professional Edition
- Topic: SPF Whitelist Policy
- Replies: 3
- Views: 3070
- Thu Sep 12, 2024 5:43 am
- Forum: MailEnable Exchange ActiveSync (EAS)
- Topic: Contacts losing Full Name
- Replies: 2
- Views: 6031
Re: Contacts losing Full Name
Does the full name entry go missing, or is it being overwritten by something incorrect? If the contacts are only accessed via EAS then you could enable logging for EAS just on that mailbox to see what the client is sending up. I think with EAS the client would send us the FileAs string which is mapp...
- Thu Sep 12, 2024 5:11 am
- Forum: MailEnable Enterprise Edition
- Topic: Journaling
- Replies: 1
- Views: 1655
Re: Journaling
You are limited to just being able to store all emails passing through the server. You can either use the archiving feature or create a global filter to act on all emails and forward them to a mailbox.
- Thu Sep 12, 2024 5:09 am
- Forum: MailEnable Standard Edition
- Topic: Port Configuration
- Replies: 1
- Views: 4710
Re: Port Configuration
So the issue is that your email client cannot connect? You would have to configure the email client with the specific ports, they would not find the settings automatically. To confirm that they should be able to connect you could telnet from outside your network to the server IP address, i.e. telnet...
- Thu Sep 12, 2024 5:03 am
- Forum: MailEnable Standard Edition
- Topic: I can not send and receive emails
- Replies: 1
- Views: 1361
Re: I can not send and receive emails
Your domain settings look valid. What error do you get if you try to send to that domain from Hotmail or Gmail? What does the bounce message indicate? The DNS servers you have configured in your SMTP settings look incorrect though. You should be using the DNS of your service provider, i.e. the compa...
- Tue Aug 06, 2024 5:42 am
- Forum: MailEnable Enterprise Edition
- Topic: Possible Vulnerabiliy - Microsoft IIS Tilde Character Information Disclosure
- Replies: 1
- Views: 3457
Re: Possible Vulnerabiliy - Microsoft IIS Tilde Character Information Disclosure
It should not matter to the mail server if the files are not 8.3. But you may need to adjust any settings that reference 8.3 paths in the Windows registry. So under the branch HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Mail Enable\Mail Enable you may need to adjust to full paths since those values will...
- Tue Aug 06, 2024 5:37 am
- Forum: MailEnable Enterprise Edition
- Topic: Creating a filter that checks the reply to in email headers
- Replies: 2
- Views: 3541
Re: Creating a filter that checks the reply to in email headers
The spam protection has a weighting for "Envelope sender does not match header sender" so you could give this a higher spam weighting. Alternatively, it looks like the message would fail SPF - so if you have SPF checking enabled you could also mark as spam or reject.
- Tue Aug 06, 2024 5:13 am
- Forum: MailEnable Enterprise Edition
- Topic: Inserting Images into HTML mail
- Replies: 1
- Views: 2234
Re: Inserting Images into HTML mail
Do you mean the webmail? You can drag images into the message so the image appears inline or you can add them as an attachment.
- Tue Aug 06, 2024 5:09 am
- Forum: MailEnable Enterprise Edition
- Topic: Migration - moved one domain offsite
- Replies: 1
- Views: 2179
Re: Migration - moved one domain offsite
A disabled domain means that it cannot be sent to. A simple resolution would be to delete the domain itself under the postoffice. This will allow it to redirect to the other server.
- Tue Aug 06, 2024 5:06 am
- Forum: MailEnable Enterprise Edition
- Topic: Auto responding to meeting invites
- Replies: 1
- Views: 2237
Re: Auto responding to meeting invites
Check the postoffice connector debug logs. There is not a postoffice generated message that will reply to attendees. So it may be addressed to a group/list. If you have ActiveSync, the replies may be coming through the postoffice connector via ActiveSync. The headers of the repeated messages may giv...
- Fri Jul 19, 2024 7:01 am
- Forum: MailEnable Enterprise Edition
- Topic: Vulnerability - Missing 'Secure' Cookie Attribute (HTTP)
- Replies: 2
- Views: 4617
Re: Vulnerability - Missing 'Secure' Cookie Attribute (HTTP)
Hi,
The next minor update of MailEnable forces secure cookies if accessed over SSL. You can get this now at https://www.mailenable.com/beta.
The next minor update of MailEnable forces secure cookies if accessed over SSL. You can get this now at https://www.mailenable.com/beta.
- Tue May 28, 2024 5:14 am
- Forum: MailEnable Professional Edition
- Topic: ActiveSync IIS Integration
- Replies: 1
- Views: 3180
Re: ActiveSync IIS Integration
You configure whether a site has SSL under your IIS administration applet in Windows. The list is just showing those sites under IIS with SSL support. Once you have configured your site with a certificate it will show. If you are not using an SSL certificate you will need to select the checkbox to v...
- Tue May 28, 2024 5:04 am
- Forum: MailEnable Professional Edition
- Topic: No RCPT after MAIL then RSET
- Replies: 2
- Views: 6824
Re: No RCPT after MAIL then RSET
If you don't see the DATA command it means the client is likely just checking that the recipient is valid. Normally it will send the email soon afterwards. Do you have a service filtering your inbound emails?
- Mon May 06, 2024 6:35 am
- Forum: MailEnable Standard Edition
- Topic: Is it possible to add a custom X-header?
- Replies: 1
- Views: 3630
Re: Is it possible to add a custom X-header?
Not in the Standard version. You could only do this via a pickup event you create:
https://www.mailenable.com/kb/content/article.asp?ID=ME020028
https://www.mailenable.com/kb/content/article.asp?ID=ME020028
- Mon May 06, 2024 6:29 am
- Forum: MailEnable Professional Edition
- Topic: Faulty SMTP / DKIM - 10.48 version
- Replies: 4
- Views: 8500
Re: Faulty SMTP / DKIM - 10.48 version
Do you have any AV installed on the server? Are you able to disable or exclude MailEnable temporarily to check whether this helps? One of the errors seems to be when reading/writing a message file, the other when just writing out a status file.