Search found 36 matches

by R4LRetro
Mon Mar 04, 2024 4:58 pm
Forum: Error Reports and Issues
Topic: DKIM throwing an exception, causing mail not to be sent
Replies: 0
Views: 10

DKIM throwing an exception, causing mail not to be sent

Just throwing this here since I only saw one other thread talking about this issue. Apparently back in 10.46 or so of MailEnable, there was a bug related to DKIM signing, SSL and SMTP where the SMTP service encounters an exception and drops the message, or DKIM encounters an exception and the messag...
by R4LRetro
Fri Mar 01, 2024 4:06 pm
Forum: MailEnable Professional Edition
Topic: DKIM, Faulty SMTP module
Replies: 5
Views: 4246

Re: DKIM, Faulty SMTP module

There was a bug in the SSL libraries, but they were updated a few versions ago. There was also fixes to the processing of the DNS entries for DKIM. This was mostly done in the 10.47 version and we haven't had any issues since then. Are you using the latest 10.48? Yes, 10.48. We just came over from ...
by R4LRetro
Fri Mar 01, 2024 3:59 pm
Forum: General
Topic: Outlook Android App Issues
Replies: 3
Views: 164

Re: Outlook Android App Issues

Webmail works. Even using the same credentials the IMAP logs just specify an invalid password or username from Outlook even though the password and username are correct.
by R4LRetro
Thu Feb 29, 2024 8:32 pm
Forum: MailEnable Professional Edition
Topic: DKIM, Faulty SMTP module
Replies: 5
Views: 4246

Re: DKIM, Faulty SMTP module

Hate to bump an 11 year old thread but maybe this will get a response... Running into the same issue as OP where the SMTP Debug logs show a DKIM_SignMessage exception in SMTPOutbound.cpp. After this is raised, emails are sent to the void from the outbound SMTP queue. I am not aware of this happening...
by R4LRetro
Thu Feb 22, 2024 1:13 pm
Forum: MailEnable Beta Discussion
Topic: Problem with latest beta 21 September release
Replies: 1
Views: 44115

Re: Problem with latest beta 21 September release

Just installed this last week, I did not have this issue with Enterprise.
by R4LRetro
Wed Feb 21, 2024 2:05 pm
Forum: MailEnable Beta Discussion
Topic: AUP is basically a scam at this point.
Replies: 1
Views: 238

Re: AUP is basically a scam at this point.

Yep. The support token system is a scam too. Pay for tokens to maybe get support, no 24/7 support line or support lines in other time zones. Extremely frustrating dealing with support when you live in the US.
by R4LRetro
Tue Feb 20, 2024 3:04 pm
Forum: General
Topic: Outlook Android App Issues
Replies: 3
Views: 164

Re: Outlook Android App Issues

Just found out about Audit logs...

Just tested with my account, I can see it logged an invalid authorization attempt from my IP. Password is correct, IP is whitelisted... not sure why this is happening.
by R4LRetro
Tue Feb 20, 2024 2:05 pm
Forum: General
Topic: Outlook Android App Issues
Replies: 3
Views: 164

Outlook Android App Issues

Wondering if there's a simple solution for this. One of my users is trying to use the Outlook app for Android with our mail server. I set it up for them just fine but after a week or so the app keeps asking for them to re-enter their password. Putting in the correct password doesn't work, Outlook th...
by R4LRetro
Tue Feb 20, 2024 1:59 pm
Forum: General
Topic: Inbound User/PW Attempts
Replies: 1
Views: 19162

Re: Inbound User/PW Attempts

Standard doesn't appear to have the abuse prevention option like Professional and Enterprise have. Even then, it doesn't really seem to work.

Next step would be to put a firewall or spam gateway in place.
by R4LRetro
Thu Feb 23, 2023 2:29 pm
Forum: MailEnable Enterprise Edition
Topic: Weird performance issues
Replies: 0
Views: 15518

Weird performance issues

Hello! I ran into an issue today with MailEnable Enterprise 10.45 that I haven't experienced since we were originally on Professional. We run Enterprise 10.45 on Windows Server 2016 running RAID1 with 2 2TB SAS hard drives, on a 16-core blade server with 64GB of RAM and for the most part it runs fin...
by R4LRetro
Mon Oct 10, 2022 4:09 pm
Forum: MailEnable Enterprise Edition
Topic: Re-directed mail does not hit all recipients
Replies: 2
Views: 3874

Re: Re-directed mail does not hit all recipients

Sorry for the extremely late reply. I will check the postoffice logs next time this issue comes up.
by R4LRetro
Fri Sep 16, 2022 1:10 pm
Forum: MailEnable Enterprise Edition
Topic: Re-directed mail does not hit all recipients
Replies: 2
Views: 3874

Re-directed mail does not hit all recipients

Good Morning! We have a setup with our VOIP provider so that employees can text our main business phone line to call in to work and it will be sent as an email to all of the managers at our business. The managers are in a group in MailEnable. Yesterday morning, there were about 6 emails that were re...
by R4LRetro
Wed Aug 24, 2022 4:42 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Recommended Android Email App?
Replies: 1
Views: 10356

Recommended Android Email App?

Hello, I'm trying to get a baseline of what MailEnable would recommend for a mail app on Android. The ActiveSync guide is quite outdated but I see that it recommends the default mail app if installed. I've been using the Gmail app, another user here is using BlueMail. Is there an app that MailEnable...
by R4LRetro
Fri Aug 12, 2022 1:31 pm
Forum: MailEnable Professional Edition
Topic: Quota Questions
Replies: 2
Views: 8444

Re: Quota Questions

Hello, just saw this reply. I figured it out shortly after! Thanks for the reply.
by R4LRetro
Mon Aug 08, 2022 12:22 pm
Forum: Third Party Applications
Topic: MailPiler
Replies: 0
Views: 14498

MailPiler

Anyone have experience setting up MailPiler to archive mail from MailEnable? I've got a VM set up and Piler is accessible, I've added one of my mail accounts and it says the connection to my mail server is OK, yet no mail has actually moved. The account I set up still has a PENDING status, not sure ...