Reminder/Alarm not working
Reminder/Alarm not working
Hello,
We would like to offer "Exchange" like functionality to our customers. In order to do that we have just upgraded our server to Enterprise premium 5.51 from 4.26 and we are testing Outlook MAPI client (32 bit) on several machines running different versions of Outlook. Testing is going well so far with one glitch we are not able to find a solution for. I looked through the forum and judging by the posts we should be able to do this. Here is the issue:
When we set an appointment in the calendar and we want to set the reminder for that appointment Outlook responds with the following message:
"The reminder for the "appointment" will not appear because the item is in the folder that doesn't support reminders. Is this OK?"
Is there something on the server that needs to be enabled for this to work or in the client itself (which I cannot find)?
Thank you for your time and consideration.
We would like to offer "Exchange" like functionality to our customers. In order to do that we have just upgraded our server to Enterprise premium 5.51 from 4.26 and we are testing Outlook MAPI client (32 bit) on several machines running different versions of Outlook. Testing is going well so far with one glitch we are not able to find a solution for. I looked through the forum and judging by the posts we should be able to do this. Here is the issue:
When we set an appointment in the calendar and we want to set the reminder for that appointment Outlook responds with the following message:
"The reminder for the "appointment" will not appear because the item is in the folder that doesn't support reminders. Is this OK?"
Is there something on the server that needs to be enabled for this to work or in the client itself (which I cannot find)?
Thank you for your time and consideration.
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- Posts: 5858
- Joined: Fri Jan 16, 2004 6:49 am
- Location: Melbourne
Re: Reminder/Alarm not working
Hi, Try it in a new Outlook Profile with only one mailbox configured using the MailEnable Outlook Connector and see if that works. Let me know if you need any more information on doing this.
Regards,
Product Services
MailEnable Pty Ltd
To keep track of all ME company updates and version releases you should subscribe to the MailEnable list at http://www.mailenable.com or the RSS feed http://www.mailenable.com/rss.
Product Services
MailEnable Pty Ltd
To keep track of all ME company updates and version releases you should subscribe to the MailEnable list at http://www.mailenable.com or the RSS feed http://www.mailenable.com/rss.
Re: Reminder/Alarm not working
Ugh.. stupid forum timeout. I had a good detailed post going and submitted it timed my session out.
Anyhow, now you get my brief post. I had the same issue, tested in a new profile and confirmed it works for the first MAPI account in a profile. Any additional accounts give the reminder notification and reminders do not work.
Anyhow, now you get my brief post. I had the same issue, tested in a new profile and confirmed it works for the first MAPI account in a profile. Any additional accounts give the reminder notification and reminders do not work.
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- Posts: 1
- Joined: Wed Jul 18, 2012 2:50 am
Re: Reminder/Alarm not working
It is really important for you to have these thing because it could help you for setting all of your schedules in organize. It is especially if you are into business.
Re: Reminder/Alarm not working
I agree with Christopher, it is important to be able to have a reminder with multiple profiles. Many SMB users have multiple accounts/profiles in Outlook it is essential that they work.
Dusan
Dusan
Re: Reminder/Alarm not working
has this been fixed / updated ? as we need this very importanted function for our users to set reminders from shared calendars.
Re: Reminder/Alarm not working
has this been fixed / updated ? as we need this very importanted function for our users to set reminders from shared calendars.
Re: Reminder/Alarm not working
Does anyone know if this has been fixed for outlook 2013? I get the same error.
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Reminder/Alarm not working
Hi,
Yes it should work in the latest revisions of the MailEnable MAPI connector and server. Are you running the latest?Does anyone know if this has been fixed for outlook 2013? I get the same error.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Reminder/Alarm not working
Hi,
Do you have one that has not been upgraded yet to test that is similar to a client that exhibited the problem? If so PM me with TV access and we can check it together before you go ahead and upgrade.
Do you have one that has not been upgraded yet to test that is similar to a client that exhibited the problem? If so PM me with TV access and we can check it together before you go ahead and upgrade.
ali