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Duplicated "ghost" Messages

Posted: Mon Aug 14, 2017 1:37 pm
by sgirard
My clients are having a lot of trouble with duplicate messages. When changing folders, often the folder will show every message twice, and we need to reset it from the server quite often to clear the ghosts.

Outlook 2016
Windows 7 and 10 (64bit)
Server 9.75 Premium Enterprise
MAPI plug-in 2.75

So, everything is up to date, but this is a problem we have had even in previous server and MAPI versions, so I am not sure what could be causing it.

Any ideas?

Re: Duplicated "ghost" Messages

Posted: Mon Aug 14, 2017 1:40 pm
by sgirard
Update - Following advice from another thread, I installed the RC for MAPI client 2.73 and the problem remains.

Re: Duplicated "ghost" Messages

Posted: Tue Nov 28, 2017 6:20 pm
by sgirard

Still seeing this behavior, appears there is a fix? Will this be generally released or do we need to pay for a support ticket?

Re: Duplicated "ghost" Messages

Posted: Wed Nov 29, 2017 4:28 am
by MailEnable-Ian

Are you running the latest version of the connector on the downloads page and latest version of the server?