AutoArchiving doesnt work

MailEnable's Connector for Microsoft Outlook provides a rich messaging and collaborative interface to MailEnable.
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Skandiacloud Hosting
Posts: 69
Joined: Fri Nov 15, 2019 9:03 pm

AutoArchiving doesnt work

Post by Skandiacloud Hosting »

Hi

A user has hit 50GB in his mailbox and trying to archive in an external .pst file.

It doesnt work and the default .pst file doesnt get any smaller and the number of mails in the mailbox doesnt get smaller either.

What to do??

kevvyc
Posts: 19
Joined: Tue Jan 22, 2019 9:54 pm

Re: AutoArchiving doesnt work

Post by kevvyc »

Hi -

The same thing happens with us. We're trying to manually archive messages and it doesn't move anything. I see the "Archiving..." message in the bottom right of Outlook, however it disappears after about 30 seconds.

Is there a hidden field in the message that it's looking for that doesn't exist? Any solution to this other than manually dragging the messages to the archive file periodically?

Kevin

Skandiacloud Hosting
Posts: 69
Joined: Fri Nov 15, 2019 9:03 pm

Re: AutoArchiving doesnt work

Post by Skandiacloud Hosting »

We are currently migrating users away from Mailenable and on to a SM server.

Full exchange integration with no middleware and much faster.

I think I bought my first Mailenable license around 10 yrs ago. So its been a hard decision.

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