Flag for Follow up

MailEnable Exchange ActiveSync (EAS) - for EAS enabled devices (including iPhone, Windows Phone 7, Android, Nokia, etc).
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webshaun
Posts: 246
Joined: Wed May 25, 2005 8:37 pm
Location: NJ
Contact:

Flag for Follow up

Post by webshaun »

In outlook 2013, clearing a flag that was for follow up doesn't update the server. Resetting the account or moving an email that was previously flagged to a different folder causes all the cleared flags to become flagged again. please fix asap.
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Shaun Rieman
Advanced Micro Technologies, LLC

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Flag for Follow up

Post by MailEnable-Ian »

Hi,

Sounds like there are issues with the sync from client to server when pushing up the removal of the follow-up flag. I have tried emulating the behavior on our side via Outlook 2013 and could not reproduce. Please lodge support ticket and provide details for a test mailbox and access to the server so that we can emulate and review the EAS log files to determine what is occurring.
Regards,

Ian Margarone
MailEnable Support

webshaun
Posts: 246
Joined: Wed May 25, 2005 8:37 pm
Location: NJ
Contact:

Re: Flag for Follow up

Post by webshaun »

I'd rather not, especially since you guys were hacked. Keep trying, you'll be able to reproduce the issue eventually.
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Shaun Rieman
Advanced Micro Technologies, LLC

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