happens in mailenable enterprise 9.84 and 10.29
almost unreadable in mailenable webmail
but looks fine in outlook
I've attached the partially redacted .MAI file
Message appears garbled in webmail
Message appears garbled in webmail
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Re: Message appears garbled in webmail
Hi,
Thanks for providing the example message. The reason web mail is not displaying the contents correctly is because the email is invalid as the charset in the email is not correct. It has "utf8" instead of "utf-8"as the charset. When it hits the invalid charset MailEnable tries to convert it, but it stops processing and displays it as is. I will raise an issue to see if we can better handle it for display.
Thanks for providing the example message. The reason web mail is not displaying the contents correctly is because the email is invalid as the charset in the email is not correct. It has "utf8" instead of "utf-8"as the charset. When it hits the invalid charset MailEnable tries to convert it, but it stops processing and displays it as is. I will raise an issue to see if we can better handle it for display.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support