Hello,
I am using version 10.32 Enterprise.
And I have created the TXT templates:
SMTP-NDR.TXT
SMTP-NDR-FAILEDRECEIPS.TXT
I have only changed one sentence to test.
And placed them at postoffice level and domain level:
C:\Program Files (x86)\Parallels\Plesk\Mail Servers\Mail Enable\Config\Postoffices
C:\Program Files (x86)\Parallels\Plesk\Mail Servers\Mail Enable\Config\Postoffices\domain.com
I have the mailroot on another disk:
G:\MailEnable\Postoffices\
I have restarted the services and also rebooted the server and I still get the default NDR messages instead of the ones I have customized based on the samples provided in a post I found in this forum.
Any idea about why it is not working?
Regards,
Eduardo
custom NDR templates not working
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: custom NDR templates not working
Hi,
I have tried this in 10.32 and works for me. What failure is in the NDR message when you send to generate the NDR?
I have tried this in 10.32 and works for me. What failure is in the NDR message when you send to generate the NDR?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: custom NDR templates not working
Hi,
I can see that you have not named the file correctly though for the: SMTP-NDR-FAILEDRECIPS.TXT file. You have it named as: SMTP-NDR-FAILEDRECEIPS.TXT
I can see that you have not named the file correctly though for the: SMTP-NDR-FAILEDRECIPS.TXT file. You have it named as: SMTP-NDR-FAILEDRECEIPS.TXT
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support