Issues in salesforce integration for BCC recipients

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niks2904
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Joined: Thu Jul 16, 2015 7:32 am

Issues in salesforce integration for BCC recipients

Post by niks2904 » Wed Aug 25, 2021 7:04 am

We are using Mailenable as our primary email server, we have integrated one of the authentication on the emai server into salesforce as email relay for sending emails out through salesforce.

The issue that we are facing is that when there is an email composed from salesforce and if that email has recipient in BCC then the BCC recipient does not receive the email.

We checked the MAI file as well as the SMTP IN file and found that in none of the file there is any header mentioning the BCC recipient.

Seeking assistance for resolving this issue as its become an hurdle in using salesforce for our organization.

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