Webmail on one device not saving changes to auto reponse

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supportweb
Posts: 42
Joined: Fri Feb 07, 2020 10:40 am

Webmail on one device not saving changes to auto reponse

Post by supportweb »

Webmail on one device not saving changes to auto response. Customer says on the webmail she sets dates for auto response> clicks save> says loading updates successfully> changes pages > goes back and it is reset to the previous dates. I tested locally was not able to recreate. I asked user to clear cache on Chrome and Firefox and restart, but issue persists. I have had to set manually on server, any suggestions?

supportweb
Posts: 42
Joined: Fri Feb 07, 2020 10:40 am

Re: Webmail on one device not saving changes to auto reponse

Post by supportweb »

Hi,

any ideas?

supportweb
Posts: 42
Joined: Fri Feb 07, 2020 10:40 am

Re: Webmail on one device not saving changes to auto reponse

Post by supportweb »

HI all,

This appears to be a bug.

I have tested and it does this behaviour on another account in a different post office.
Please can this be resolved as OOO is not working correctly.

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