MESMTPC.EXE started crashing

[darko.bazulj]

ME : 10.50 enterprise
OS : win2022

Log Name: Application
Source: Application Error
Date: 28.10.2024. 7:53:03
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: srv
Description:
Faulting application name: MESMTPC.EXE, version: 1.0.0.59, time stamp: 0x6716f976
Faulting module name: ntdll.dll, version: 10.0.20348.2760, time stamp: 0x85b2863e
Exception code: 0xc0000374
Fault offset: 0x0000000000103569
Faulting process id: 0x991c
Faulting application start time: 0x01db2730c2dd2371
Faulting application path: C:\Program Files (x86)\Mail Enable\Bin64\MESMTPC.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: d9d502bf-41a1-4f21-8785-cc3f0d16107c

Do you have idea what could causing this crash.
I have even updated to 10.50 on Friday but no success, today morning SMTP service crashed again.

[darko.bazulj]

we still see MESMTP service crashes.

We mitigated this for now by setting service recovery to restart service on failure.


# today error from reliability and problem history

Source
MailEnable SMTP Connector

Summary
Stopped working

Date
‎5.‎11.‎2024. 9:05

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\Mail Enable\Bin64\MESMTPC.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: MESMTPC.EXE
Application Version: 1.0.0.59
Application Timestamp: 6716f976
Fault Module Name: StackHash_3289
Fault Module Version: 10.0.20348.2760
Fault Module Timestamp: 85b2863e
Exception Code: c0000374
Exception Offset: PCH_97_FROM_ntdll+0x00000000000A03F4
OS Version: 10.0.20348.2.0.0.272.7
Locale ID: 1050
Additional Information 1: 3289
Additional Information 2: 32890723109d6d34257eb6eaaf345bd7
Additional Information 3: 628d
Additional Information 4: 628de3f5d4b6b9e9cc287593a01343c9

Extra information about the problem
Bucket ID: 6b1d816f1adbbb38efb29a9aaed83426 (2284057950179308582)