blocked users

Discussion regarding the Standard version.
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chrisjft
Posts: 3
Joined: Sat Sep 11, 2021 2:36 am

blocked users

Post by chrisjft » Sun Sep 12, 2021 1:51 am

Hi
I have set up MailEnable for mindarma.com.
Everything worked fine – then 2 users including myself couldn’t log in.
I disconnected then tried to reconnect firstly using Thunderbird then Outlook without success.

Thunderbird and outlook both find the server and its configuration (see attached), but fail when checking user and password.

Both users however, can still log in using Webmail

Would appreciate any suggestions.
Attachments
Thunderbird2.png
Thunderbird2.png (22.71 KiB) Viewed 103 times

MailEnable-Ian
Site Admin
Posts: 9524
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: blocked users

Post by MailEnable-Ian » Wed Sep 15, 2021 6:23 am

Hi,

Does it connect over non SSL on port 25 SMTP and 143 IMAP?
Regards,

Ian Margarone
MailEnable Support

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