smart host send 550 unrouteable domain message but user do not take this mesage

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bsenguler
Posts: 1
Joined: Sat Sep 19, 2020 11:31 am

smart host send 550 unrouteable domain message but user do not take this mesage

Post by bsenguler » Sat Sep 19, 2020 2:08 pm

Hello,

I have used smart host which is smtp2 go for a week.Everything is ok except mail users do not take 550 unroutable but user could not take this mesage, log is the below. How can i configure my mail server?

thanks for help


2020-09-18 19:23:43 x.x.x.x SMTP-OU bbb.ccc - 1648 CONN - - host 0 74 xxxxxx@yyyy.zzz
2020-09-18 19:23:43 x.x.x.x SMTP-OU bbb.ccc - 1648 EHLO - 220+mail.smtp2go.com+ESMTP+Exim+4.92-S2G+Fri,+18+Sep+2020+16:23:48++0000 host 22 197 xxxxxx@yyyy.zzz
2020-09-18 19:23:44 x.x.x.x SMTP-OU bbb.ccc - 1648 EHLO EHLO+mail.bbb.ccc 250-mail.smtp2go.com+Hello+mail.bbb.ccc+[z.z.z.z] host 10 18 xxxxxx@yyyy.zzz
2020-09-18 19:23:45 x.x.x.x SMTP-OU bbb.ccc - 1648 EHLO STARTTLS 220+TLS+go+ahead host22 183 xxxxxx@yyyy.zzz
2020-09-18 19:23:45 x.x.x.x SMTP-OU bbb.ccc - 1648 AUTH EHLO+mail.bbb.ccc 250-mail.smtp2go.com+Hello+mail.bbb.ccc+[z.z.z.z] host 29 18 xxxxxx@yyyy.zzz
2020-09-18 19:23:46 x.x.x.x SMTP-OU bbb.ccc - 1648 AUTH AUTH+LOGIN+eWNwLmNvbS50cg== 334+UGFzc3dvcmQ6 host18 30 xxxxxx@yyyy.zzz
2020-09-18 19:23:46 x.x.x.x SMTP-OU bbb.ccc - 1648 MAIL cWQyTmVrUk1WS3Jo 235+Authentication+succeeded host49 8 xxxxxx@yyyy.zzz
2020-09-18 19:23:47 x.x.x.x SMTP-OU bbb.ccc - 1648 RCPT MAIL+FROM:<aaaaaa@bbbb.ccc>+SIZE=2221 250+OK host39 37 xxxxxx@yyyy.zzz
2020-09-18 19:23:48 x.x.x.x SMTP-OU bbb.ccc - 1648 DATA RCPT+TO:<aliveli4950@gmail.com.tr> 250+unroutable+domain:+gmail.com.tr host 6 56 xxxxxx@yyyy.zzz
2020-09-18 19:23:49 x.x.x.x SMTP-OU bbb.ccc - 1648 DATE DATA 354+Enter+message,+ending+with+"."+on+a+line+by+itself host2608 28 xxxxxx@yyyy.zzz
2020-09-18 19:23:49 x.x.x.x SMTP-OU bbb.ccc - 1648 QUIT . 250+OK+id=1kJJAv-RyuKei-Ue host6 41 xxxxxx@yyyy.zzz

MailEnable-Ian
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Posts: 9395
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: smart host send 550 unrouteable domain message but user do not take this mesage

Post by MailEnable-Ian » Mon Sep 21, 2020 3:00 am

Hi,

Can you check the SMTP Debug log for the same time and message to see what errors occurred in more detail.
Regards,

Ian Margarone
MailEnable Support

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