I have 2 accounts setup on the box, the postmaster and a user account.
Default install and I am able to email out just fine. Emails are received by the recipient without issue.
I am unable to email in. Emails pass the firewall just fine but then get rejected at the server with a 550 mailbox unavailable or not local. This happens from either mailbox.
There are no smart hosts or relay servers involved. This is a single server setup. MX records are all in place. Running the diagnostic returns green for everything except the paid for items.
Sanitised logs for a send and receive are below.
Any suggestions why this is happening?
Thanks
Code: Select all
[01/20/21 11:56:27]****************** LOG FILE STARTED *******************
01/20/21 11:57:40 SMTP-OU 3F7A4592E71440C195DA64CD5135D42C.MAI 1108 81.xxx.xxx.xxx CONN 220 Mail.YYYY.com ESMTP Service ready 0 51 protos Mail
01/20/21 11:57:40 SMTP-OU 3F7A4592E71440C195DA64CD5135D42C.MAI 1108 81.xxx.xxx.xxx EHLO EHLO mail.XXXX.info 250-Requested mail action okay, completed 24 113 protos Mail
01/20/21 11:57:40 SMTP-OU 3F7A4592E71440C195DA64CD5135D42C.MAI 1108 81.xxx.xxx.xxx EHLO STARTTLS 220 Ready to start TLS 10 24 protos Mail
01/20/21 11:57:40 SMTP-OU 3F7A4592E71440C195DA64CD5135D42C.MAI 1108 81.xxx.xxx.xxx EHLO EHLO mail.XXXX.info 250-Requested mail action okay, completed 24 105 protos Mail
01/20/21 11:57:40 SMTP-OU 3F7A4592E71440C195DA64CD5135D42C.MAI 1108 81.xxx.xxx.xxx MAIL MAIL FROM:<pro@XXXX.info> SIZE=864 250 Requested mail action okay, completed 42 43 protos Mail
01/20/21 11:57:40 SMTP-OU 3F7A4592E71440C195DA64CD5135D42C.MAI 1108 81.xxx.xxx.xxx RCPT RCPT TO:<ijam@YYYY.com> 250 Requested mail action okay, completed 30 43 protos Mail
01/20/21 11:57:40 SMTP-OU 3F7A4592E71440C195DA64CD5135D42C.MAI 1108 81.xxx.xxx.xxx DATA DATA 354 Start mail input; end with <CRLF>.<CRLF> 6 46 protos Mail
01/20/21 11:57:40 SMTP-OU 3F7A4592E71440C195DA64CD5135D42C.MAI 1108 81.xxx.xxx.xxx DATE . 250 Requested mail action okay, completed 873 43 protos Mail
01/20/21 11:57:40 SMTP-OU 3F7A4592E71440C195DA64CD5135D42C.MAI 1108 81.xxx.xxx.xxx QUIT QUIT 221 Service closing transmission channel 6 42 protos Mail
01/20/21 11:57:56 SMTP-IN 6CACA2805F3C4895BCC4E88024E52AD6.MAI 1380 81.xxx.xxx.xxx 220 mail.XXXX.info ESMTP MailEnable Service, Version: 10.31-- ready at 01/20/21 11:57:56 93 0
01/20/21 11:57:56 SMTP-IN 6CACA2805F3C4895BCC4E88024E52AD6.MAI 1380 81.xxx.xxx.xxx EHLO EHLO mail.YYYY.com 250-YYYY.info [81.xxx.xxx.xxx], this server offers 5 extensions 236 23
01/20/21 11:57:56 SMTP-IN 6CACA2805F3C4895BCC4E88024E52AD6.MAI 1380 81.xxx.xxx.xxx STARTTLS STARTTLS 454 TLS not available due to temporary reason 47 10
01/20/21 11:57:57 SMTP-IN 6CACA2805F3C4895BCC4E88024E52AD6.MAI 1380 81.xxx.xxx.xxx MAIL MAIL FROM:<ijam@YYYY.com> SIZE=31843 250 Requested mail action okay, completed 43 43
01/20/21 11:57:57 SMTP-IN 6CACA2805F3C4895BCC4E88024E52AD6.MAI 1380 81.xxx.xxx.xxx RCPT RCPT TO:<pro@XXXX.info> 550 Requested action not taken: mailbox unavailable or not local. 67 31
01/20/21 11:57:57 SMTP-IN 6CACA2805F3C4895BCC4E88024E52AD6.MAI 1380 81.xxx.xxx.xxx QUIT QUIT 221 Service closing transmission channel 42 6