unable to send to local user - Reason: Remote SMTP Server Returned: 503 ....

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qqsonqqson
Posts: 2
Joined: Mon Jul 04, 2022 6:11 am

unable to send to local user - Reason: Remote SMTP Server Returned: 503 ....

Post by qqsonqqson »

just completed a fresh installation of mailenable.

created 1 domain eg. abc.com
created 2 mailboxes eg. test and test1

sending from test1 to test denied with below error email received.

Reason: Remote SMTP Server Returned: 503 This mail server requires authentication when attempting to send to a non-local e-mail address.

i am a newbie. pls advise.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: unable to send to local user - Reason: Remote SMTP Server Returned: 503 ....

Post by MailEnable-Ian »

Hi,

Did you add/create a domain under the "Domains" node? Also check within the mailbox properties under the "Addresses " that a mapped email address exists for the mailbox
Regards,

Ian Margarone
MailEnable Support

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