Scroll bar not present for message listing in Chrome

Discussion regarding the Standard version.
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gbdg
Posts: 3
Joined: Thu Dec 23, 2021 7:16 pm

Scroll bar not present for message listing in Chrome

Post by gbdg »

When viewing messages via webmail, I find that the scroll bar is not present in Google Chrome, whereas it does appear in Firefox. I'm on the latest versions of both browsers, and version 10.34 of Mailenable Standard.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Scroll bar not present for message listing in Chrome

Post by MailEnable-Ian »

Hi,

Upgrade to version 10.40 to see is this resolves the problem.
Regards,

Ian Margarone
MailEnable Support

gbdg
Posts: 3
Joined: Thu Dec 23, 2021 7:16 pm

Re: Scroll bar not present for message listing in Chrome

Post by gbdg »

I went ahead and upgraded this morning. No change - no scroll bar in Chrome, still appears just fine in FireFox.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Scroll bar not present for message listing in Chrome

Post by MailEnable-Ian »

Hi,

I have no issues scrolling the message list in chrome on all message pane views. Can you submit a support ticket under "Upgrade" and provide access to a mailbox exhibiting the issue so that we can connect via Chrome on our end to assess further. Does it occur on a new mailbox? Does it occur on another client machine running Chrome. Have you tried installing Chrome locally on the server and connecting locally on the server to the same mailbox to see if the same problems occur?
Regards,

Ian Margarone
MailEnable Support

gbdg
Posts: 3
Joined: Thu Dec 23, 2021 7:16 pm

Re: Scroll bar not present for message listing in Chrome

Post by gbdg »

Interesting discovery. I actually do have Chrome installed on the server, but would not normally access my webmail via the server desktop. I did that just now and scroll bar works. Returning to my local workstation, it still fails. I'm going to speculate there is a plugin conflict or such. Do you want to continue to pursue this? If not I do understand.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Scroll bar not present for message listing in Chrome

Post by MailEnable-Ian »

Hi,

Probably not at this stage since it does indicate to be more a Chrome client side issue.
Regards,

Ian Margarone
MailEnable Support

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