One of our team member make candler Booking (Appointment) reminder , after that iis worker process is taking High cpu .
i restarted all services no change,
Server OS : Windows 2012
Mail Enable : Enterprise Edition (Version 9.x)
RAM: 12 GB
If any one know any solution to resolve to this issue
Debug Log
Report for w3wp.DMP
Type of Analysis Performed Hang Analysis
Machine Name WEBMAIL
Operating System Windows Server 2012 R2
Number Of Processors 2
Process ID 4840
Process Image c:\Windows\System32\inetsrv\w3wp.exe
Command Line c:\windows\system32\inetsrv\w3wp.exe -ap "MailEnableAppPool" -v "v4.0" -l "webengine4.dll" -a \\.\pipe\iisipmec1b70ec-eb9c-4e43-b554-6f719f6647a1 -h "C:\inetpub\temp\apppools\MailEnableAppPool\MailEnableAppPool.config" -w "" -m 1 -t 80 -ta 0
System Up-Time 07:09:55
Process Up-Time 00:17:49
Processor Type X64
Process Bitness 64-Bit
Top 5 Threads by CPU time
IIS WORKER PROCESS HIGH CUP
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- Posts: 2
- Joined: Sun Sep 06, 2020 7:58 am
IIS WORKER PROCESS HIGH CUP
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: IIS WORKER PROCESS HIGH CUP
Hi,
You really need to ensure your running the latest version 9.84 from the link below as you have only indicated that you have 9.x.
https://www.mailenable.com/downloadprevious.asp
You really need to ensure your running the latest version 9.84 from the link below as you have only indicated that you have 9.x.
https://www.mailenable.com/downloadprevious.asp
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
-
- Posts: 2
- Joined: Sun Sep 06, 2020 7:58 am
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: IIS WORKER PROCESS HIGH CUP
Hi,
Please upgrade to 9.84 located here: https://www.mailenable.com/downloadprevious.asp
Please upgrade to 9.84 located here: https://www.mailenable.com/downloadprevious.asp
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support