Mailbox size doesn't match

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apitsos
Posts: 12
Joined: Sat Jul 02, 2016 5:30 pm
Location: Athens, Greece
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Mailbox size doesn't match

Post by apitsos » Tue Sep 07, 2021 8:28 am

Hi there,

I see sometimes in the list of the mailboxes, that the mailbox size that is above the quota. But when I open it, I see a lower number. This can be shown on the below image:
Image

Why is that happening? Which number is correct. I worry about the case that a mailbox has exceeded its usage and I am not aware of that.

My MailEnable is an "Enterprise Plus" version 10.27.

Thanks a lot in advance for your prompt attention!


With kind regards,
Angelos Pitsos
Anything can be achieved!

MailEnable-Ian
Site Admin
Posts: 9548
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Mailbox size doesn't match

Post by MailEnable-Ian » Wed Sep 15, 2021 6:15 am

Hi,

The first step would be to upgrade to the latest version 10.36 to eliminate any issues that have been addressed in this area. If the problem continues then let us know.
Regards,

Ian Margarone
MailEnable Support

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