Error Log failed to obtain a lock on the blockfile "_activity.blk"

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stavfrou
Posts: 7
Joined: Mon Jun 15, 2020 1:35 pm

Error Log failed to obtain a lock on the blockfile "_activity.blk"

Post by stavfrou » Sat Jan 02, 2021 9:34 am

Hi,

I am running ME Enterprise premium(10.31) on Win2019 64bit.

I am getting the following Error.

General: (MailEnable IMAP Service (C:\PROGRA~2\MAILEN~1\Bin64\MEIMAPS.exe) error: 3) ME-EXXXX: [Thread:6956] Error (Class S): BlockFileLock Activity notification handler (WaitForAccessToFile) failed to obtain a lock on the blockfile (E:\Program Files (x86)\Mail Enable\POSTOFFICES\MAILENABLE\MAILROOT\userX\_activity.blk).

This is done on users with iMac devices (not on iPhone).
When i checked to the folder structure i realised that E:\Program Files (x86)\Mail Enable\POSTOFFICES\MAILENABLE\MAILROOT is missing.
All users are under E:\Program Files (x86)\Mail Enable\Postoffices\DomainX\MAILROOT.

Is there a know root cause for this? How to mitigate?
Please Advice

Frountzas Stavros
HN

Admin
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Posts: 842
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: Error Log failed to obtain a lock on the blockfile "_activity.blk"

Post by Admin » Fri Jan 08, 2021 2:33 am

We received your email to support and replied, so email us back when you have got the details, thanks.

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