Sending email to Outbound detect with wrong size

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mzradzuan
Posts: 9
Joined: Wed Apr 24, 2013 3:45 am

Sending email to Outbound detect with wrong size

Post by mzradzuan »

Hi Mailenable Support,

I have generated dummy file with size 3OMB attached and send email to gmail.

Then we have a bounce back :
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
MailEnable: Message Delivery Failure.

Reason: ME-I0022: [B5DF6FE00B1B4CF293E12F9CD4EDE915.MAI] This message exceeded the maximum outbound message size as set by the mail administrator.
The maximum message size is 40960 KB.
The message you attempted to send was 41057 KB in size.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Can you help to discover why when I send outbound, It detected the size is larger that it is?

I have set limit for outbound is 40MB in mailenable setting.

Regards,
Mohd Zulkifli

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Sending email to Outbound detect with wrong size

Post by MailEnable-Ian »

Hi,

The size restriction is for the full size of the message. Its not just the size of the attachment.
Regards,

Ian Margarone
MailEnable Support

mzradzuan
Posts: 9
Joined: Wed Apr 24, 2013 3:45 am

Re: Sending email to Outbound detect with wrong size

Post by mzradzuan »

Hi Ian,

Thanks for reply.

Checking setting in outlook there is some setting to make sure the size is has its limit

Thanks

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