Mail Delay When Send to Mail Group

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panjihariyadi
Posts: 8
Joined: Thu Oct 28, 2021 1:45 pm

Mail Delay When Send to Mail Group

Post by panjihariyadi »

Hi Everyone!

I've a case that every email to mail group is delayed about 5-10 minutes even more. so I ran a simulation

I sent email from myself to myself and its fine, there's no delay but when I sent mail to group mail test1 (and only myself in that group) is delayed until 15minutes.

I didn't see that mail on PostOffice outgoing and when I trace it, the mail is successfully sent



Status: SMTP transaction details for Message ID [2F65D8EC10414159A9237C01978E4372.MAI] follow below:

11/10/21 05:44:03 SMTP-IN 2F65D8EC10414159A9237C01978E4372.MAI 1936 192.168.191.30 220 mail.mycompany ESMTP MailEnable Service, Version: 9.84--9.84 ready at 11/10/21 05:44:03 100 0
11/10/21 05:44:03 SMTP-IN 2F65D8EC10414159A9237C01978E4372.MAI 1936 192.168.191.30 EHLO EHLO [192.168.191.30] 250-mail.mycompany [192.168.191.30], this server offers 7 extensions 307 23
11/10/21 05:44:03 SMTP-IN 2F65D8EC10414159A9237C01978E4372.MAI 1936 192.168.191.30 AUTH AUTH LOGIN 334 VXNlcm5hbWU6 18 12
11/10/21 05:44:03 SMTP-IN 2F65D8EC10414159A9237C01978E4372.MAI 1936 192.168.191.30 AUTH {blank} 334 UGFzc3dvcmQ6 18 22 myself
11/10/21 05:44:03 SMTP-IN 2F65D8EC10414159A9237C01978E4372.MAI 1936 192.168.191.30 AUTH {blank} 235 Authenticated 19 14 myself
11/10/21 05:44:03 SMTP-IN 2F65D8EC10414159A9237C01978E4372.MAI 1936 192.168.191.30 MAIL MAIL FROM:<myself@mycompany> SIZE=502 250 Requested mail action okay, completed 43 54 myself
11/10/21 05:44:03 SMTP-IN 2F65D8EC10414159A9237C01978E4372.MAI 1936 192.168.191.30 RCPT RCPT TO:<grup1@mycompany> 250 Requested mail action okay, completed 43 34 myself
11/10/21 05:44:03 SMTP-IN 2F65D8EC10414159A9237C01978E4372.MAI 1936 192.168.191.30 DATA DATA 354 Start mail input; end with <CRLF>.<CRLF> 46 6 myself


I need your help guys, let me know what should I do

Thankyou

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Mail Delay When Send to Mail Group

Post by MailEnable-Ian »

Hi,

Open the SMTP debug log file for the dame date/time and search for 2F65D8EC10414159A9237C01978E4372.MAI.
Regards,

Ian Margarone
MailEnable Support

panjihariyadi
Posts: 8
Joined: Thu Oct 28, 2021 1:45 pm

Re: Mail Delay When Send to Mail Group

Post by panjihariyadi »

Hi Ian

Thanks for your reply, the problem was solved. it because our HDD performance is low

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