Multi-Factor Authentication not working
Multi-Factor Authentication not working
I selected to enable MFA for one user. Using Google Authenticator or Microsoft (tried one, reset, tried the other) both configure fine on my phone from the qcode but I can never log in. Alway says invalid code. What am I doing wrong. Really did not see much else to enable but that one setting in "auth policiesa" tab of the user.
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Multi-Factor Authentication not working
Hi,
I replied to your support ticket.
I replied to your support ticket.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Multi-Factor Authentication not working
Such a simple fix. Time was off by 5 minutes on the server. I can't believe I paid for a support ticket for something so simple. But at least it is fixed. I did not have time to wait.
Re: Multi-Factor Authentication not working
MailEnable-Ian wrote: ↑Fri Aug 26, 2022 12:10 amHi, yes you did. Thanks. It worked. That was it. Time off by 5 minutes
I replied to your support ticket.
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Multi-Factor Authentication not working
Hi,
I have credited your account with a support token for next time.
I have credited your account with a support token for next time.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Multi-Factor Authentication not working
Awesome! Thanks!