CRITICAL issue with forwarding (Bug)

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supportweb
Posts: 42
Joined: Fri Feb 07, 2020 10:40 am

CRITICAL issue with forwarding (Bug)

Post by supportweb »

Hi Support,

We have been alerted to an issue that we are facing on Webmail.

The issue is with forwarding emails.

If we try forwarding an email directly from inbox or sent items the loading bar comes up but nothing else happens, Eventually we refresh the page to go back to our inbox.

If you open the email and click forward we get a server runtime error (please see screenshot of error attached).
Runtime error.png
Reply or Reply All do not have an issue(we have advised our customers to click reply and manually edit address for now)

I have tested on Google Chrome and Mozilla Firefox and had the same issue. Please can this be looked into urgently as this appears to be affecting every user using webmail on our server since the last update.

rfwilliams777
Posts: 1370
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: CRITICAL issue with forwarding (Bug)

Post by rfwilliams777 »

Open a support ticket.
Robert Williams, Owner
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
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